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Security Attendant

2 months ago

Williamsburg, Virginia, United States Great Wolf Lodge Full time
Job Summary

We are seeking a highly skilled and dedicated Security Attendant to join our team at Great Wolf Lodge. As a Security Attendant, you will play a vital role in ensuring the safety and security of our guests, their families, and our staff.

Key Responsibilities
  • Security and Safety: Maintain the security and safety of the hotel, guests, and staff by providing constant vigilance and responding promptly to any incidents or situations that may arise.
  • Inspections and Monitoring: Conduct regular inspections of the hotel premises and monitor CCTV systems, access control systems, and alarm systems to ensure the security and safety of our guests and staff.
  • Incident Response: Act promptly and professionally in the event of an incident or situation that requires attention, and provide detailed documentation of the event.
  • Guest Service: Provide exceptional guest service in every interaction with guests, ensuring that they have a safe and enjoyable experience at our lodge.
  • Risk Management: Help manage risk and use contingency plans to face uncertainty and adapt to change.
Requirements
  • Education: High School education or equivalent.
  • Experience: Experience managing extensive closed circuit television arrays and comfortable operating and monitoring activities on-premises using CCTV systems, access control systems, and alarm systems.
  • Skills: Ability to sit and/or stand for long periods of time, lift up to 30 lbs, and remain composed and professional in emotionally charged or stressful situations.
Preferred Qualifications
  • Law Enforcement Background: Previous experience in law enforcement or a related field.
  • First Responder Training: Completion of first responder training or a related certification.
Equal Opportunity Employer

Great Wolf Lodge is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a safe and inclusive work environment for all employees and guests.