Senior Liability Claims Consultant

2 weeks ago


Dallas, Texas, United States The Ladders Full time
Liability Claims Specialist III, The Ladders - Remote

For over 90 years, our independence has been a cornerstone of our success. We pride ourselves on being a leader in the industry, constantly innovating and providing exceptional services and benefits while prioritizing the well-being of our employees, clients, and communities. Being part of an employee-owned powerhouse means that our team members have a voice in the decisions that shape our company and collaborate to create an outstanding workplace experience.

We are currently seeking Liability Claims Specialists to enhance our Creative Risk Solutions division. While preference is given to candidates near our offices, we welcome applicants from various locations based on their experience. Our ideal candidates thrive in a collaborative environment, possess strong interpersonal communication skills, and have a passion for continuous learning.

This position entails delivering high-quality claims management and expertise for commercial and construction clients. Responsibilities include investigating, communicating, evaluating, and resolving auto and general liability claims in accordance with our best practices. This may involve handling litigated cases.

Key Responsibilities:
  • Verify coverage for commercial auto and general liability claims.
  • Manage claims adjudication, investigating bodily injury and liability claims, and negotiating settlements as necessary while adhering to our claims best practices.
  • Establish and maintain accurate reserves within the designated authority, processing interim and final settlements accordingly.
  • Research and respond to inquiries and complaints from insured parties, claimants, agency partners, and fronting carriers.
  • Engage in claim reviews and attend Risk Control Workshops as requested by agency partners or insureds, either in person or via phone.
  • Maintain ongoing communication with clients as outlined in our communication guidelines.
  • Identify and pursue subrogation opportunities and report any suspected fraud.
  • Oversee claims in litigation, ensuring timely responses from legal counsel and protecting the interests of our insureds and fronting carriers.
  • Assist in training and mentoring junior Liability Claims Specialists and participate in committees to help establish new standards when necessary.
Qualifications:
  • Education: High School diploma required; some college education preferred. Technical designations such as AIC and CPCU are encouraged.
  • Experience: 5 to 7 years of experience in adjusting property and casualty claims, with prior agency involvement and commercial litigation experience preferred.
Benefits: In addition to standard benefits like health, dental, and vision, we offer:
  • Paid Parental Leave and supportive New Parent Benefits.
  • Company-sponsored continuing education and tuition reimbursement.
  • 401k Profit Sharing, ensuring contributions to your retirement fund.
  • Flexible work arrangements and schedules to support work-life balance.
  • Generous time-off policies in addition to paid holidays.
  • Community engagement opportunities with paid volunteer time off and matching gifts to charities.
  • Commitment to diversity, equity, and inclusion with dedicated programs and initiatives.
  • Annual merit increases and promotion opportunities based on performance.
  • Discretionary bonus opportunities for exceptional performance.
We are an Equal Opportunity Employer.

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