Program Operations Coordinator

1 week ago

Boston, Massachusetts, United States District Management Group Full time

LOCATION

This role will be based out of our main office, with flexibility to work remotely up to three days a week based on schedule and business needs.

ABOUT THE ROLE

The Breakthrough Results Program is designed to assist district partners in achieving and maintaining enhanced performance levels in their educational institutions through a systematic approach to change. This program enables educators and district personnel to establish measurable performance objectives aligned with critical organizational priorities such as literacy, mathematics, graduation rates, and attendance. The iterative learning process fosters quick results, empowering school district participants to navigate challenges effectively.

The Project Coordinator position is vital in advancing our organization's mission to enhance public education. This role encompasses a diverse and evolving set of responsibilities, providing opportunities to collaborate with various internal teams. The focus will be on facilitating key operational activities that drive program success. You will engage directly with the operations team to implement essential tasks that contribute to our clients' achievements. The ideal candidate will thrive in a dynamic environment, managing multiple responsibilities while adapting to shifting priorities.

KEY RESPONSIBILITIES

  • Offer guidance and support through the Helpdesk, addressing urgent inquiries from our expanding community of coach contractors.
  • Proactively assist with ongoing projects and initiatives related to operational execution, including database management, presentation development, communication drafting, event logistics, survey creation, and technology support.
  • Collaborate effectively, both independently and as part of a team, to achieve collective goals and deliver results.
  • Represent the organization through clear and professional written and verbal communication.
  • Support additional tasks as required to aid the Breakthrough Results team.

WHO YOU ARE

  • You are humble and goal-oriented. You approach every task, whether large or small, with dedication and a positive attitude, recognizing the impact of your contributions on the organization's success.
  • You are a self-motivated individual and a committed team player. You understand your role within the broader context of the organization's objectives and are eager to support your team's success.
  • You are detail-oriented. You prioritize tracking details and ensuring progress, effectively connecting promises with deliverables to meet deadlines and budgets.
  • You are adaptable and comfortable with uncertainty. You embrace a role where each day presents new challenges and are skilled at creating order amidst ambiguity.
  • You have a passion for service. You are enthusiastic about the potential for improvement in public education and derive satisfaction from exceeding service expectations.
  • You excel at building relationships and collaborating with others. You enjoy uniting diverse stakeholders around shared objectives and understand the motivations of various contributors.

QUALIFICATIONS

The ideal candidate should possess:

  • A bachelor's degree
  • Experience or a strong interest in educational reform
  • Excellent communication and interpersonal skills
  • The ability to quickly learn new concepts
  • Consultative skills to identify and articulate team needs
  • Logical thinking skills applicable to various tasks
  • A positive, solutions-oriented work approach
  • Proficiency in Google Workspace, Microsoft Office, Zoom, and other relevant software
  • Flexibility in work schedule to accommodate events and initiatives

ABOUT THE ORGANIZATION

For over two decades, District Management Group has been dedicated to assisting school district leaders in significantly enhancing public education for all students. We provide strategic insights and practical solutions to address the most pressing challenges faced by educational leaders today. Our work includes direct consulting, research on best practices, and the development of technology solutions to support effective reform implementation.

We are an equal opportunity employer, welcoming applications from individuals of all backgrounds.

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