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Program Operations Coordinator

2 months ago

Boston, Massachusetts, United States District Management Group Full time

LOCATION

This role will be based out of our Boston office, with flexibility to work from home up to three days a week based on schedule and business needs.

ABOUT THE ROLE

The Breakthrough Results Program is designed to assist district partners in achieving and maintaining elevated performance levels within their educational institutions. By implementing a systematic approach to change, districts can observe tangible outcomes in a short timeframe. This program empowers educators and district personnel to establish measurable objectives aligned with critical organizational goals such as literacy, mathematics, graduation rates, and attendance. The iterative learning process, combined with the support from senior leadership, enables participants to navigate obstacles efficiently and achieve results promptly.

The Project Coordinator position is pivotal in advancing our mission to enhance public education. This role encompasses a diverse and evolving set of responsibilities, providing opportunities to collaborate with various internal teams. The focus will be on facilitating the execution of essential operational tasks that drive program success. You will work closely with the operations team to implement the necessary actions that are vital for our clients' achievements. The ideal candidate will thrive in a dynamic environment, adeptly managing multiple tasks and adjusting to shifting priorities.

KEY RESPONSIBILITIES

  • Offer assistance and guidance through the BTR Helpdesk, addressing urgent inquiries from our expanding coach contractor community.
  • Support ongoing projects and initiatives related to system execution, including database management, presentation development, communication drafting, event logistics, survey creation, and technology support.
  • Collaborate independently and as part of a team to achieve collective goals and deliver results.
  • Represent the organization through effective written and verbal communication.
  • Assist with additional responsibilities as required to support the Breakthrough Results team.

WHO YOU ARE

  • You are humble and goal-oriented. You approach every task, whether large or small, with professionalism and a positive attitude, recognizing the impact of your contributions on the organization's success.
  • You are a self-motivated individual and a committed team player. You work well independently and understand your role within the broader context of the organization's objectives. You are dedicated to your team's success and willing to contribute in any capacity.
  • You are detail-oriented. You prioritize tracking details and ensuring progress. You are a problem solver who connects commitments with deliverables, facilitating timely and budget-conscious outcomes.
  • You are adaptable and comfortable with ambiguity. You embrace a role where daily tasks vary, creating structure in uncertain situations and adjusting to changing priorities.
  • You have a passion for service. You are enthusiastic about the potential for improvement in public education and derive satisfaction from exceeding service expectations while advocating for students and families.
  • You are a skilled relationship builder and collaborative partner. You excel at uniting diverse stakeholders around shared objectives, understanding their motivations, and creatively addressing multiple goals.

QUALIFICATIONS

The ideal candidate should possess:

  • A bachelor's degree
  • Experience or a strong interest in educational reform
  • Exceptional interpersonal and communication abilities
  • The capacity to quickly learn new concepts
  • The ability to consult effectively with teams to identify and articulate key needs
  • Logical thinking skills applicable to spreadsheets and other tasks
  • A positive, solutions-oriented approach to work
  • Proficiency in Google Workspace, Microsoft Office, Zoom, and other relevant software applications
  • Flexibility in work schedule as required by events and initiatives

ABOUT DMGROUP

For over two decades, District Management Group (DMGroup) has been dedicated to assisting school district leaders in significantly enhancing public education for all students. We provide strategic insights and practical solutions to the most pressing challenges faced by educational leaders today. In addition to direct consulting, we engage in research and publish best practices while developing technology solutions to support district leaders in implementing and sustaining reform. Through our comprehensive services, we are recognized as thought leaders in national discussions on educational reform, focusing on strategic planning, resource allocation, human capital, special education, and stakeholder engagement.

We are an equal opportunity employer, encouraging applications from individuals of all backgrounds.