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Program Operations Coordinator

2 months ago

Boston, Massachusetts, United States District Management Group Full time

LOCATION

This position is primarily based in a collaborative office environment, with the option for remote work up to three days a week, depending on operational requirements.

ABOUT THE ROLE

The Breakthrough Results Program is designed to assist educational districts in achieving and maintaining enhanced performance levels in their institutions through a structured cycle of improvement, enabling districts to observe tangible outcomes in a short timeframe. This program empowers educators and district personnel to establish measurable performance objectives aligned with critical organizational goals such as literacy, mathematics, graduation rates, and attendance. The rapid learning cycle, combined with the support from senior leadership at the district level, enables participants to navigate challenges effectively and achieve results swiftly.

The Project Coordinator role is pivotal in advancing our mission to enhance public education. This position encompasses a diverse and evolving set of responsibilities, providing opportunities to collaborate with various internal teams. The focus will be on facilitating essential operational tasks that drive program success. You will engage directly with the operations team to implement crucial activities that support our clients' objectives. The ideal candidate will excel at managing multiple tasks and adapting to shifting priorities.

KEY RESPONSIBILITIES

  • Offer assistance and direction through the BTR Helpdesk, addressing urgent inquiries from our expanding network of coach contractors.
  • Support ongoing projects and initiatives related to system execution, including database management, presentation development, communication drafting, event coordination, survey design, and technology support.
  • Work autonomously and collaboratively to achieve team objectives and deliver results.
  • Represent the organization through effective written and verbal communication.
  • Assist with additional responsibilities as required to support the Breakthrough Results team.

WHO YOU ARE

  • You possess humility and a results-driven mindset. You approach all tasks, big or small, with professionalism and a positive attitude, recognizing the impact of your contributions on the organization's success.
  • You are a proactive self-starter and a committed team player. You thrive in independent work settings while understanding your role within the broader organizational context. You are dedicated to your team's success and willing to contribute in any capacity.
  • You have a keen eye for detail. You prioritize tracking details and ensuring progress, serving as a problem solver who connects commitments with deliverables.
  • You embrace flexibility and adaptability. You find excitement in a dynamic work environment and are skilled at creating order in ambiguous situations.
  • You are passionate about service. You are motivated by the potential for positive change in public education and take pride in exceeding service expectations.
  • You excel at building relationships and collaborating with others. You enjoy uniting diverse stakeholders around shared objectives and are adept at understanding different perspectives to achieve collective goals.

QUALIFICATIONS

The ideal candidate should possess:

  • A bachelor's degree
  • Experience or a strong interest in educational reform
  • Exceptional interpersonal and communication skills
  • The ability to quickly learn new concepts
  • Consultative skills to identify and articulate team needs
  • Logical thinking skills applicable to various tasks
  • A positive, solutions-oriented approach to work
  • Proficiency in Google Workspace, Microsoft Office, Zoom, and other relevant software
  • Flexibility in work hours as required by events and initiatives

ABOUT DMGROUP

For over two decades, District Management Group (DMGroup) has been dedicated to assisting school district leaders in significantly enhancing public education for all students. We provide strategic insights and practical solutions to address the most pressing challenges faced by educational leaders today. Our consulting services, research initiatives, and technology solutions position us as thought leaders in national discussions on educational reform.

We are an equal opportunity employer, encouraging applications from individuals of all backgrounds and experiences.