IT Support Associate II, OTS
5 months ago
Operations is at the heart of Amazon’s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take
on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait, there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Learn more about Amazon in Andy Jassy's most recent letter to shareholders at
Key job responsibilities
Responsibilities include, but are not limited to:
- Allocating, maintaining, and troubleshooting of IT equipment used in Amazon Operations facilities.
- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.
- Supporting customers from multiple buildings in the area, as well as remote customers.
- Moving up to 49lbs as well as standing and walking for shifts lasting up to 12 hours.
- Traveling within your local or regional area to support our customers.
BASIC QUALIFICATIONS
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- High school or equivalent
PREFERRED QUALIFICATIONS
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications- Experience in a dynamic environment with a high degree of customer service
-
Customer Support Representative II
3 weeks ago
Johnston, United States Kelly Services, Inc. Full timeKelly Services, Inc. - JobID: 27081B9F3BD34B5DB10D1331AF7A23AA [Retail Associate / Team Member] As a Customer Support Associate at Kelly Services, Inc., you'll: Treat each customer with individual attention, striving to consistently improve the overall customer experience and service satisfaction; Process all customer inquiries; Build and maintain rapport...
-
Registered Occupational Therapist
6 months ago
Johnston, United States Cherry Hill Manor Nursing and Rehabilitation Center Full timeLive the MissionPosition Summary The OT - Occupational Therapist provides direct rehab care in occupational therapy to patients upon physician referral in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure RequirementsNBCOT certified upon hire, but renewal is optional going forward Graduate of an...
-
Case Manager II
1 month ago
Johnston, United States HealthSouth Full timeJob SummaryWe are seeking a skilled Case Manager II to join our team at Encompass Health. As a Case Manager II, you will play a vital role in coordinating patient care from admission to post-discharge, ensuring seamless transitions and optimal outcomes.Key ResponsibilitiesCoordinate patient care with interdisciplinary teams to develop and implement...
-
Computer Support Associate
4 months ago
Johnston, United States ATC Full timePosition: Computer Support Associate Location: Johnston, IA (Onsite) Duration: 36 Months (Extendable) Webcam or In Person Interview Top Must Haves: 1. Focus on break fix for hardware/software and ensuring customer satisfaction 2. Working and collaborating in a team environment to solve problems and work on projects 3. Good communication and...
-
Customer Support Representative II
6 days ago
Johnston, United States The Judge Group Full timeJob Title: Customer Support Representative Location: Johnston, IA Contract: 1 years+ Job Description: Support the e-Commerce Contact Center · Take inbound calls from Region 4 (USA/Canada/Australia) customers and dealers regarding part orders or other items available for purchase on company website · Occasional outbound calls to customers and dealers to...
-
Customer Support Representative II
1 week ago
Johnston, United States Kelly Services, Inc. Full timeLocation: Johnston, IA Pay Rate: $20 USD per hour Assignment Length: 36 months (As a W 2 employee of Kelly. OCG working for John Deere) Shift Information: Rotating shifts - Candidate must be available to work any 8-hour shift within the 7 am-7 pm sup Support, Representative, Customer, Retail, Staffing
-
Computer Support Associate
2 months ago
Johnston, United States Kelly Services Inc Full timeJob DescriptionJob DescriptionJob Description/Day to Day responsibilitiesComputer Support AssociateProvides basic day-to-day operational support for a computing environment (computer center, unit computing, a community of users, et c.), following established procedures, in order to contribute to the smooth running of that environment. Support activities...
-
Rehab Tech II
6 months ago
Johnston, United States ChildServe Full timeDescription We have an opening for a Rehab Tech II for our Johnston location. This individual will support our Outpatient Therapy team by organizing, cleaning, and disinfecting the gyms, classrooms, and other areas we use for therapy sessions. Techs may assist with treatment sessions, both in preparation for the session and during the session. ...
-
Machine Learning Operations Data Engineer II
4 weeks ago
JOHNSTON, United States FM Global Full timeJob SummaryFM Global is seeking a highly skilled Data Engineer for AI/ML Operations to join our dynamic team. As a key member of our AI/ML team, you will be responsible for building a robust data platform and pipelines that enable advanced analytics.About the RoleAs a Machine Learning Operations Data Engineer II, you will develop platform tooling, deploy...
-
Machine Learning Operations Engineer II
3 weeks ago
Johnston, United States Factory Mutual Insurance Company Full timeOverview FM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk...
-
Treatment System Operator II
1 day ago
Johnston, United States RI Resource Recovery Corp Full timeJob DescriptionJob DescriptionJOB TITLE: Treatment Systems Operator II DEPARTMENT: Leachate CollectionREPORTS TO: Senior Project & Infrastructure Systems Manager EFFECTIVE DATE: 11/01/2024 SUMMARY: This position is responsible for tasks within the wastewater treatment facilities such as the Leachate Pre-Treatment Facility, pumping stations, Leachate...
-
Machine Learning Operations Engineer II
4 weeks ago
JOHNSTON, United States FM Global Full timeFM is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management...
-
Customer Service Representative II
1 month ago
Johnston, Iowa, United States Kelly Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Associate to join our team at Kelly. As a Customer Service Associate, you will be responsible for providing exceptional customer service and support to our clients in the agriculture industry.Key ResponsibilitiesProvide information and solutions to channel partners, customers, and...
-
Desktop Support Specialist
1 month ago
Johnston, Iowa, United States Omni Inclusive Full timeJob Summary:As a Desktop Support Engineer at Omni Inclusive, you will be responsible for providing high-quality technical support to end-users, ensuring seamless service delivery and excellent customer experience. This role requires strong technical expertise, excellent communication skills, and a collaborative approach to resolving customer problems.Key...
-
Project Support Specialist
4 weeks ago
Johnston, United States Iowa Healthcare Collaborative Full timeJob Title: Project Support SpecialistAbout the Role:We are seeking a highly skilled and organized Project Support Specialist to join our Health Services Team. As a key member of our team, you will provide comprehensive administrative and project management support to our dedicated team in a healthcare setting.Responsibilities:- Provide administrative and...
-
Customer Support Representative
1 month ago
Johnston, United States Robert Half Full timeJob DescriptionJob DescriptionRobert Half is hiring a Customer Support Representative to join their Enterprise Contact Center Team! Apply today or give our team a call at 563-359-3995; Christin, Paige, and Erin are great points of contact! The Enterprise Contact Center team at John Deere provides front-line technical support, information, and solutions to...
-
Customer Support Representative
1 month ago
Johnston, United States Staff Finders Inc Full timeAbout the job Customer Support Representative Position Overview: Staff Finders Technical Inc. is seeking enthusiastic and dedicated Customer Service Representatives to support our Enterprise Contract Center team. This role provides an opportunity to work with cutting-edge agricultural technology products while delivering exceptional service to our dealers...
-
Desktop Support Engineer
6 months ago
Johnston, United States Omni Inclusive Full timeMinimum Experience 2+ Years of Field Support Services / Desktop Support Primary skills: FSO/DSS -Level 2 Background: As a member of the End User Support team, the candidate will provide high quality support with very good customer service, technical expertise and timeliness. This position has frequent contact with end users, peers and managers primarily...
-
Business Support Specialist
3 weeks ago
Johnston, United States ASK Consulting Full time"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".Job Title: Business Support SpecialistLocation: Johnston, RIDuration: 6 monthsPay Rate: $24.00/hr. Job Description: Basic Qualifications for Consideration:As a member of the CSO maintenance and...
-
Customer Support Representative I
1 month ago
Johnston, United States The Judge Group Full timeJob Title: Customer Support Representative ILocation: Johnston, IA Support Hours: 7 am - 6 pm CST, Monday - Friday (8-hour shifts within this window)Primary Responsibilities & Duties:- Provide front-line technical support and solutions to customers via telephone, email, and chat.- Address product-related inquiries, issues, and concerns to optimize customer...