Utility Services Coordinator

2 weeks ago


Vancouver, Washington, United States Department Of Energy Full time
Position Overview
As a Public Utilities Specialist (Reservation Program Manager), your responsibilities will include:

Policy Development: Spearheading the formulation, execution, assessment, and modification of Reservation Program policies, procedures, and internal controls aimed at enhancing the efficiency of new transmission products and processes related to Transmission Reservations.

Project Management: Planning, developing, scheduling, and executing compliance-oriented projects and analyses to evaluate and propose enhancements for Transmission service activities.

Issue Resolution: Investigating, evaluating, and addressing contentious issues and technical challenges associated with the Reservation Program.

Collaboration: Working in close partnership with customers, as well as Marketing and Sales teams, to navigate the intricate process of completing the competition process and securing service authorization.

Request Management: Eliminating requests that have surpassed their expiration date according to established business practices and informing affected parties.

Training Materials Development: Creating, updating, and maintaining procedural documentation to ensure that all Reservationists can consistently and effectively execute Reservation Desk processes.

Requirements

Conditions of Employment: Candidates must be U.S. Citizens. This employer participates in the e-Verify program. Males must comply with Selective Service registration requirements. This position does not support remote work; physical presence at the designated worksite is required at least three days per pay period.

Background Check: A preliminary background check is mandatory before employment commencement. Current Federal employees or individuals with an existing completed background investigation may not need to undergo another background check.

Compliance Knowledge: The incumbent must possess a working knowledge of the Federal Energy Regulatory Commission (FERC) Standards of Conduct (SOC) to ensure fair competition in the open access transmission market, adhering to its fundamental principles. Completion of BPA's mandatory SOC training is required.

Qualifications

Specialized Experience: A qualified candidate's resume must demonstrate at least one year of specialized experience equivalent to the GS-13 level in the Federal service. This experience should include:

  1. Leading the development, implementation, review, and revision of policies, procedures, and internal controls to enhance the efficiency of new transmission products and processes.
  2. Providing guidance to customers and staff on all facets of reservation policies, processes, activities, and recommendations for related business practices.
  3. Assisting in delivering training on advanced transmission products and services, including product types, scheduling priority, and queue management.

Additional Information: The U.S. Department of Energy promotes a diverse and inclusive workplace and is an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply. A comprehensive benefits package is available to federal employees, enhancing the overall employment experience.



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