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Evening Customer Service Coordinator
2 months ago
As a Customer Experience Coordinator at Paul Davis Restoration, your role will involve:
- Job Management: Efficiently intake and enter jobs into the Restoration Management Software (RMS).
- Client Communication: Provide consistent and timely updates to clients throughout the job lifecycle.
- Issue Resolution: Ensure that customer and job-related concerns are addressed promptly.
- Service Coordination: Assist in organizing the procurement of necessary services, equipment, and tools.
- Payment Collection: Support project leaders in the timely collection of payments from customers and third-party administrators.
