Pension Services Coordinator

2 weeks ago


Augusta, Maine, United States Maine Public Employees Retirement System Full time
Position Overview

The Maine Public Employees Retirement System (MainePERS) is seeking a dedicated Retirement Services Specialist to enhance our PLD Retirement Services team. This role is pivotal in assisting members by ensuring the precise processing of benefit-related activities.

In addition to the responsibilities associated with the Pension Associate III role, this position encompasses the overall management of daily operations within the business unit and serves as a vital resource and expert for associates and clerks. Key tasks include generating reports and payroll queries while addressing member inquiries effectively.

This position reports directly to the Business Unit Leader and collaborates closely to foster a positive team culture. The Specialist will oversee the daily functions of the assigned unit and may provide guidance and support to other staff members or teams within the Division.

Essential Qualifications:

  • A Bachelor's degree coupled with two (2) years of relevant administrative experience.
  • Alternatively, eight (8) years of progressively responsible administrative experience, which includes:
    • Two (2) years of experience as a Pension Associate II or higher within the Retirement Services Unit of the Member Services Division of MainePERS.
  • Or any equivalent combination of education and experience.
  • Proficiency in the MS Office suite is required.
  • Basic proficiency in Excel is necessary.

Preferred Qualifications:

  • Experience that showcases interviewing, interpersonal, data collection, and analytical skills essential for making informed eligibility determinations, resolving claims, and addressing customer service inquiries; experience in delivering group presentations is also valued.

Compensation: The starting salary is $62,317, complemented by an excellent benefits package.

Benefits Include: A comprehensive benefits package featuring: 13 Paid Holidays, Health Insurance, fully covered Dental Insurance, Vision Care, Life Insurance, a Defined Benefit Pension Plan, a Deferred Compensation Plan, substantial Tuition Reimbursement, Parental Leave, and generous Vacation and Sick Leave.



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