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Pension Services Coordinator

2 months ago

Augusta, Maine, United States Maine Public Employees Retirement System Full time
Position Overview

The Maine Public Employees Retirement System (MainePERS) is seeking a dedicated Retirement Services Specialist to enhance our PLD Retirement Services team. This role is pivotal in assisting members by ensuring the precise processing of benefit-related tasks.

Key Responsibilities:

  • Oversee daily operations within the business unit, ensuring accuracy and efficiency in all processes.
  • Act as a resource and subject matter expert for associates and clerks, providing guidance and support.
  • Generate reports and queries to meet payroll deadlines and address member inquiries effectively.
  • Collaborate closely with the Business Unit Leader to foster a positive work environment.
  • Supervise the daily activities of the assigned unit, leading and advising team members as necessary.

Minimum Qualifications:

  • Bachelor's degree coupled with two (2) years of relevant administrative experience.
  • Alternatively, eight (8) years of progressively responsible administrative experience, including two (2) years as a Pension Associate II or higher within the Retirement Services Unit of MainePERS.
  • Any equivalent combination of education and experience will be considered.
  • Proficiency in MS Office suite is required, with a basic understanding of Excel.

Preferred Qualifications:

  • Demonstrated experience in interviewing, interpersonal communication, data collection, and analytical skills essential for making complex eligibility determinations and resolving claims.
  • Experience in delivering group presentations is advantageous.

Compensation: The starting salary is $62,317, complemented by an excellent benefits package.

Benefits Include: A comprehensive benefits package featuring 13 Paid Holidays, Health Insurance, fully covered Dental Insurance, Vision Care, Life Insurance, a Defined Benefit Pension Plan, Deferred Compensation Plan, substantial Tuition Reimbursement, Parental Leave, and generous Vacation and Sick Leave.