Senior Medical Office Coordinator

2 weeks ago


Flagstaff, Arizona, United States Northern Arizona Healthcare Corporation Full time
Senior Medical Office Coordinator Job Overview

Position Summary

The Senior Medical Office Coordinator is tasked with supervising all front desk operations, ensuring outstanding service delivery, and serving as a vital link between patients and healthcare professionals. This role, under the direction of the Practice Manager, focuses on enhancing operational workflows and sustaining efficiency within front office activities.

This position requires on-site presence.

Core Responsibilities

  • Oversee administrative functions including managing phone communications, scheduling appointments, and coordinating office activities.
  • Prioritize improving the patient journey by addressing inquiries, resolving concerns, and fostering effective communication.
  • Assist in training front office personnel, managing supplies, processing payments, and handling financial and insurance-related responsibilities.
  • Ensure adherence to safety standards, organizational policies, and maintain current certifications and licenses.

Required Qualifications

  • High School Diploma or equivalent is mandatory; an Associate's Degree is preferred.
  • A minimum of one year of experience in a medical setting or related field, along with two years of customer service experience, is essential.
  • Experience in a supervisory role and familiarity with software applications such as Microsoft Office Suite is beneficial.

Proficiency in healthcare technology is crucial, and adeptness in utilizing computers and software applications is necessary for optimal job performance.



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