Medical Front Office Specialist

5 days ago


Flagstaff, Arizona, United States NextCare Full time
Job Summary

We are seeking a highly skilled and customer-focused Patient Service Specialist to join our team at NextCare Urgent Care. As the first point of contact for patients, you will play a critical role in ensuring a positive and efficient experience for our patients.

Key Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare providers
  • Process patients for discharge, including preparing charges, collecting payment, and issuing receipts
  • Monitor patient flow and ensure the clinic and front reception area are running smoothly
  • Multi-task and prioritize tasks in a fast-paced environment
Requirements
  • High School Diploma or equivalent required
  • Typing and computer proficiency in Windows-based software
  • Ability to multi-task, provide quality customer service, and prioritize tasks in a fast-paced environment
Preferred Qualifications
  • Medical Administrative Assistant Certificate or equivalent
  • Prior experience working in registration or front office in a physician's office, hospital emergency department, and/or urgent care setting
Benefits

NextCare offers a comprehensive benefits package, including medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft, and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits.

Equal Opportunity Statement

NextCare Urgent Care is an Equal Opportunity Employer.


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