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Clinical Operations Manager

2 months ago

Philadelphia, Pennsylvania, United States Resources for Human Development Full time
Job Overview

Position Title: Clinical Manager

Reports To: Program Director

Are you seeking a rewarding role in healthcare? Resources for Human Development is currently looking for a Full-Time Clinical Manager to oversee our Family House NOW initiative in West Philadelphia. This role includes a competitive sign-on bonus, comprehensive healthcare benefits, and a generous paid time off plan, with a salary range of $60,797.32 to $64,750.96.

What We Provide:

  • Commitment to a values-driven and trauma-informed workplace.
  • Scholarship opportunities and tuition discounts at various educational institutions.
  • Extensive health insurance coverage including medical, dental, and vision for eligible employees.
  • Retirement savings options.
  • Generous leave policies.
  • On-the-job training and development.
  • Sign-on bonus.

Why You Will Appreciate Working with Us:

Commitment to Values: We uphold the fundamental principles of dignity and respect for all individuals, empowering both our clients and staff while adapting to the evolving needs of our community.

Focus on Wellness: We prioritize the mental, physical, and emotional well-being of our employees by offering free online fitness classes, nutritional guidance, counseling services, and health-related webinars.

Investment in Professional Growth: We provide various programs and workshops aimed at enhancing education and developing leadership capabilities among our staff.

Position Summary:

The Clinical Manager will deliver clinical guidance and leadership to staff and participants, assist in the creation, execution, and evaluation of programmatic systems, and collaborate with the Program Director to devise innovative strategies that align with best practices and address the needs of our clientele. A strong commitment to the values of RHD is essential in all job functions.

Responsibilities:

Staff Management:

  • Oversee and assess staff performance, including management of Electronic Health Records (EHR) and billing documentation as necessary.

Quality Control:

  • Establish and uphold program policies and procedures, along with continuous quality improvement initiatives.

Administrative Oversight:

  • Manage and monitor the program or department budget.
  • Coordinate, facilitate, and document treatment and services for program participants, both individually and in groups.

Direct Clinical Support:

  • May carry a caseload of clients as determined by the Program or Program Director, which includes:
  • Integrating input from various professionals into comprehensive treatment plans with measurable goals and outcomes.
  • Providing crisis intervention support from a trauma-informed perspective when necessary.
  • Conducting screenings and assessments using validated tools to evaluate mental health, substance use, and associated risks.
  • Timely documentation of all clinical interactions.
  • Providing clinical supervision as mandated by state licensing boards for staff pursuing licensure.
  • Completing additional duties as assigned by the Program Director.

Qualifications:

Experience:

  • A minimum of five years of experience working with individuals facing mental health challenges, developmental disabilities, substance use disorders, or homelessness.
  • At least three years of experience managing a diverse team of clinicians and medical personnel.
  • Basic understanding of child development (ages Birth-12 years) as it pertains to the role.

Education:

  • A Master's Degree in psychology, social work, or a related field is required.
  • Must possess or be working towards a CADC, LPC, LSW, or LCSW licensure.

Additional Requirements:

  • Possession of a valid Driver's License.
  • Experience with Electronic Health Records.
  • Proficient technology skills.

Program Overview:

Family House NOW is a specialized 13-bed residential treatment facility designed for pregnant women and mothers with children who are experiencing mental health issues and substance dependence. The program addresses addiction, mental health, life skills, trauma, and parenting skills, while also focusing on prevention and intervention strategies for children.

Physical Requirements:

  • Heavy lifting may be required, with the ability to exert up to 100 pounds of force occasionally, and/or up to 50 pounds frequently.

Reporting Structure:

  • Direct Supervisor: Unit Director