Business Development Representative

4 weeks ago


Rochester Hills, Michigan, United States SMC Corporation of America Full time
Purpose:
The Account Representative plays a crucial role in maintaining and growing relationships with customers, while achieving assigned sales and growth goals. This position is responsible for acquiring new account revenues, retaining and servicing existing business customers, and pursuing profitable growth opportunities.

Key Responsibilities:
Meet or exceed target sales goals as detailed by Branch and Sales Managers
Proactively manage strategic accounts
Serve as the primary contact for assigned customer accounts and ensure customer satisfaction
Penetrate assigned accounts by selling new or additional products to current buyers, finding additional buyers within the existing customer, and/or selling to additional customer locations
Develop relationships with key decision-makers within designated strategic target accounts
Sell the company's complete offering of products and services
Identify opportunities for account growth and new business
Document sales calls, projects, opportunities, contacts, success reports, and activity in CRM
Complete detailed SAP and forecasts as required
Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
Complete market reports as new and relevant information becomes available
Complete required technical training and development objectives within the assigned time frame
Demonstrate initiative and proactive skills with co-workers, peers, and customers
Assist in the training of Sales Trainees and Sales Associates when appropriate
Successfully complete other duties as assigned by the Branch Manager/Sales Manager

Requirements:
Completion of the SMC sales training program or equivalent sales and industry experience
Comprehensive understanding of pneumatic components and their application
Thorough knowledge and understanding of SMC policies and procedures, preferred
Thorough knowledge and understanding of SMC product line, preferred
Basic understanding of competitive product lines
Excellent communication and problem-solving skills
Proficient in the use of computers and ability to learn new programs and tools as required
Clean driving record

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