Sales Representative

4 weeks ago


Rochester Hills, Michigan, United States SMC Corporation of America Full time
About the Role

We are seeking a highly skilled and experienced Sales Representative to join our team at SMC Corporation of America. As a key member of our sales team, you will be responsible for representing our company in all business activities associated with current customer and distributor account support.

Key Responsibilities
  • Retain and profitably grow sales through proactive management of top strategic accounts and SMC distributors
  • Present all of SMC's capabilities, services, and products to current and prospective customers and SMC distributors
  • Serve as the primary contact for assigned customers and be responsible for customer satisfaction
  • Represent customer's needs and goals within the organization to ensure quality
  • Lead all aspects of the sales process, calling upon others to assist in solution development
  • Proactively manage the customer's satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction
  • Complete detailed SAP and forecasts as required
  • Maintain/creates very strong and deep-rooted relationships with key decision makers within designated strategic target accounts; recognized and respected by customer's top management team within top rated accounts
  • Effectively utilize SMC tools and resources to ensure organizational consistency and efficiency
  • Meet or exceed target sales goals as detailed by Branch and Sales Managers
  • Complete market reports as new and relevant information becomes available
  • Manage SMC assets appropriately and be able to successfully calculate ROI using the RINGI process
  • Have passed all Pneumatic theory and other technical training required by SMC
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional associations
  • Mentor, guide, and teach SMC sales philosophy, strategies, and tactics to new SMC sales professionals
  • Document sales calls, projects, opportunities, contacts, success reports, and activity in CRM
  • Successfully complete other duties as prescribed by the Branch Manager/Sales Manager
Requirements
  • Bachelor's degree in Business, Marketing, related technical field, or equivalent experience
  • Minimum five (5) years sales experience with SMC or equivalent industry sales experience
  • Extensive knowledge of SMC product lines
  • Comprehensive understanding of pneumatic components and their application
  • Thorough understanding of SMC policies and procedures
  • Detailed understanding of competitive product lines
  • Excellent communication, problem-solving, and leadership skills
  • Proficient in the use of computers and ability to learn new programs and tools as required
  • Clean driving record

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