Operations Support Coordinator

4 days ago

Las Vegas, Nevada, United States Saddle Creek Logistics Services Full time

About Saddle Creek Logistics Services

Saddle Creek Logistics Services is a leading provider of logistics and supply chain solutions. We pride ourselves on our commitment to excellence, customer satisfaction, and employee development.

Job Summary

The Operations Support Coordinator is a key member of our warehouse operations team, responsible for providing support to the warehouse floor operations. This role will coordinate all incoming and outgoing trucks and ensure the proper documentation is prepared.

Key Responsibilities

  • Communicate with carrier dispatch and clients' drivers verbally and in writing with a professional and positive attitude.
  • Schedule inbound and outbound shipments through transportation management systems (TMS) and communicate truck schedule.
  • Manage Bill of Ladings (BOLs).
  • Act as liaison between drivers and Saddle Creek personnel on any issues or questions with shipments.
  • Research and offer solutions for driver-based issues or questions.
  • Assist warehouse leads and operations teams.
  • Generate and retain required reporting for operations.
  • Wave orders and document returns and exchanges including generating receipts and shipping documents.
  • Check in carriers for appointments.
  • Verify quality, timeliness, and accuracy of receiving process.
  • Assist in answering phones.
  • Order packaging and general warehouse supplies.
  • Prints labels for operations use.
  • Other duties as assigned by supervisor or manager.

Requirements

  • High School Diploma or GED
  • Associate's degree preferred
  • Six (6) months experience or more in a customer service, client facing, or clerical role.
  • Experience with working with warehouse management systems (WMS) is preferred.
  • Experience working in a warehouse, light industrial, or similar setting is preferred.

Preferred Qualifications

  • Able to work in a fast-paced environment
  • Excellent verbal and written communication skills, especially through e-mail and over the phone
  • Strong interpersonal skills
  • Good problem solving, conflict resolution, and prioritizing skills.
  • Experience preparing and maintaining accurate records and reports.
  • Ability to follow both written and verbal instructions.
  • Proficiency with technology and experience within Microsoft Suite (Outlook, Word, Excel, PowerPoint)
  • Comfortable working in office and warehouse environments including non-climate-controlled areas.

Equal Opportunity Employer

Saddle Creek Logistics Services is an Equal Opportunity/Affirmative Action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders.

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