Security Operations Coordinator
2 weeks ago
Become an integral part of Pinnacle Protection Group, a distinguished security services provider committed to safeguarding clients in various environments. As a Security Dispatch Operator, your role will be pivotal in maintaining the efficiency of our security operations. We are dedicated to delivering exceptional security solutions tailored to our clients' needs.
If you possess a strong commitment to customer service and excel in dynamic settings, this position may align with your career aspirations. Our organization values professionalism, dedication, and excellence in all aspects of our work.
Employee Benefits
Competitive Hourly Wage + Performance Bonuses
Paid Time Off (PTO)
Flexible Work Hours
Comprehensive Health Coverage
Dental and Vision Plans
Life and Disability Insurance
Hands-on Training Programs
Opportunities for Career Advancement
Retirement Savings Plan
Key Responsibilities
Dispatch Security Personnel: Efficiently assign security officers to respond to alarms and incidents.
Monitor Security Systems: Utilize CCTV and other monitoring tools to oversee alarms and take appropriate action.
Coordinate Incident Responses: Collaborate with security teams to ensure prompt and effective reactions to security events.
Document Events: Keep accurate records and logs of all dispatched activities and incidents.
Provide Field Support: Assist security officers in the field as required.
Qualifications
Licensing: Must hold a valid security license or be eligible to obtain one.
Experience: Previous experience in security or dispatch roles is advantageous.
Communication Skills: Strong verbal and written communication skills are essential.
Problem-Solving Abilities: Capable of making quick and sound decisions in high-pressure situations.
Attention to Detail: Exceptional accuracy in documentation and record-keeping.
Availability: Flexibility to work various shifts, including nights, weekends, and holidays.
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