Business Development Manager

1 week ago


Austin, Texas, United States Sync1 Systems Full time
Job Overview

Sync1 Systems, a leading provider of Loan Origination Systems, is seeking a highly skilled and dedicated Account Manager to join our team. As a key member of our sales and customer support team, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met, and providing exceptional customer service.

Key Responsibilities
  • Client Management: Meet regularly with clients to understand their needs, provide software training, and ensure they are satisfied with our services.
  • Communication: Keep clients informed about new software updates, features, and benefits.
  • Problem-Solving: Handle client inquiries and requests in a timely and professional manner, addressing their needs and concerns.
  • Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell our services to clients, increasing revenue and customer satisfaction.
  • Travel: 20% travel required to meet with clients and attend industry events.
Requirements
  • Strong Organizational Skills: Ability to prioritize tasks, manage multiple projects, and meet deadlines.
  • Self-Motivation: Proven ability to work independently with minimal supervision.
  • Problem-Solving: Strong analytical and problem-solving skills to resolve client issues.
  • Experience: 2+ years of experience in account management or a related field.
Preferred Qualifications
  • Loan Origination Software Experience: Familiarity with loan origination software and its applications.
  • Lending Experience: Experience in the lending industry, including knowledge of lending processes and regulations.
Benefits
  • Medical, Dental, and Vision Insurance: Comprehensive health insurance package.
  • FSA/DCA and Life Insurance: Additional benefits to support your well-being.
  • Short and Long-Term Disability: Protection for unexpected events.
  • Paid Time Off and Holidays: Generous time off and holiday package.
  • 401K with Matching: Retirement savings plan with company matching.
Requirements for Employment

Must be legally authorized to work in the U.S. without sponsorship.



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