Business Development Manager, Wellness

4 days ago

Austin, Texas, United States Catalent Inc Full time

Job Summary:

The Business Development Manager, Wellness will be responsible for driving growth and expansion of Catalent's Consumer Healthcare business in their assigned region within the United States and Canada. This role will focus on developing and executing account plans for strategic management of existing customer base, as assigned, and continued growth in the nutritional dietary supplement industry.

Key Responsibilities:

  • Account Management:
    • Manage business relationships with assigned customers, including pricing, contract extensions/amendments, forecasting, periodic business review meetings, and addressing customer service-related issues.
    • Set account objectives and establish plans to achieve results, ensuring alignment with Catalent's Standards of Business Conduct.
    • Engage daily in activities that drive meeting or exceeding financial targets.
  • Internal Coordination:
    • Work with internal teams across Catalent (Customer Service, Commercial Operations, Marketing, Legal, Finance, Project Management) to maintain effective communication with key internal stakeholders to ensure all account management activities are conducted in a coordinated, team-based fashion.
    • Cross-functional collaboration with other selling teams within Catalent to actively engage in cross-selling opportunities.
    • Plan and participate in regular internal business review meetings to present strategic plans and progress within the assigned territory.
  • Opportunity Management:
    • Develop and build the sales funnel to drive new business through prospecting, outreach, relationship building, and qualifying leads, captured in Salesforce with specific actions leading to successful closures.
    • Manage opportunities from start to finish, including tracking in Salesforce, defining scope, creating pricing strategies, handling customer credit, confirming confidentiality agreements, negotiating, and closing deals.
    • Ensure thorough and timely handoff to internal project managers and product development teams.
  • Customer Interaction:
    • Employ a consultative approach with regular meetings for capabilities reviews, site visits, business updates, and innovation discussions.
    • Prepare well for calls/visits with a clear agenda and meeting outcome goals.
    • Must be natural and curious in front of customers to understand client needs and develop tailored, innovative solutions.
    • Develop and deliver customer-facing presentations, leveraging existing resources to create a unique value proposition.
    • Use formal and informal communication methods to assure a detail-oriented approach to follow up with rapid response and follow through to customer inquiries, opportunities, and issues.
  • Market and Competitive Analysis:
    • Gather and analyze competitive intelligence through trade shows, articles, newsletters, and customer feedback.
    • Stay informed about market trends and new launches in collaboration with Catalent's Marketing Team.
    • Use gathered intelligence to inform and enhance Catalent's competitive positioning in the industry.
  • Administrative Responsibilities:
    • Adhere to corporate responsibilities by staying current with internal training, tracking opportunities, submitting expense reports, managing time off, and complying with travel and gift policies.
    • Ensure confidentiality and ethics standards are met.
    • Engage in annual goal setting, track progress, and drive career development activities with your director.
    • Pursue continuous learning through feedback, mentorship, and professional development opportunities.
  • Travel:
    • Travel 25-50% to Catalent sites, customer sites, tradeshows, and industry events.
    • A passport is required.
  • Additional Duties:
    • Other tasks and duties as assigned.

Requirements:

  • A BS/BA degree is required.
  • Minimum 3 years in a business development role, with relevant experience in the outsourcing market (CMO, CRO, CSO) preferably in the nutritional dietary supplement space.
  • Excellent oral and written communication and presentation skills required.
  • Proven ability to organize and plan work, manage travel, and balance multiple priorities effectively required.
  • Ability to work effectively as a member of cross-functional teams required.
  • Strong computer skills required, including Microsoft Word, Excel, and PowerPoint.
  • Experience using Salesforce or similar customer relationship management tools preferred.
  • Must be willing and able to travel up to 50% to visit clients, attend tradeshows, participate in training, as well as meet with clients in Catalent's manufacturing facilities.
  • This position is not eligible for relocation assistance.

Compensation:

The annual pay range for this position in California is $92,900 - $162,600

The annual pay range for this position in Colorado is $80,700 - $141,200

Why Catalent:

Join a high-growth and fast-paced organization with a people-focused culture.

Global exposure, defined career path, and annual performance review and feedback process.

Competitive Medical, Dental, Vision, Life Insurance, and 401K.

19 days PTO & 8 paid holidays.

Catalent offers rewarding opportunities to further your career.

Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world.

Catalent is an exciting and growing international company where employees work directly with pharma, biopharma, and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market.

Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us.

Join us in making a difference.

Personal initiative. Dynamic pace. Meaningful work.

Catalent is an Equal Opportunity Employer, including disability and veterans.

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