Technical Operations Coordinator

4 days ago


Indianapolis, Indiana, United States Epson America, Inc. Full time
About the Role

We are seeking a highly skilled Technical Operations Coordinator to join our team at Epson America, Inc. This role will be responsible for providing technical support and coordination for our depot repair operations.

Key Responsibilities
  • Technical Support: Provide technical assistance to our depot repair team, including troubleshooting and resolving issues with Fuji print heads and other equipment.
  • Inventory Management: Maintain accurate records of inventory levels, including consumables and parts, to ensure efficient repair operations.
  • Shipping and Receiving: Assist with shipping and receiving of Fuji units and parts, including preparation of informal shipments for SEC.
  • Communication: Communicate effectively with Fuji to ensure adequate supply of consumables and to resolve any issues that may arise.
  • Quality Assurance: Ensure compliance with 6S standards and participate in quality management systems (ISO 9001) and environmental management systems (ISO 14001).
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a technical support or operations role.
  • Skills: Strong technical skills, excellent communication and problem-solving skills, and ability to work in a fast-paced environment.
What We Offer
  • Competitive Pay: Highly competitive base pay and opportunity for overtime.
  • Benefits: Comprehensive medical, dental, vision, and prescription drug coverage, generous paid time off, and income protection plans.
  • Professional Development: Opportunities for professional growth and development, including educational reimbursement and employee assistance programs.


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