Guest Services Manager

2 weeks ago


Nashville, Tennessee, United States White Lodging Full time

About Us:
White Lodging is a leader in the hospitality industry, managing a diverse collection of esteemed hotels, vibrant rooftop bars, and exceptional dining establishments across some of the most desirable locations in the country.

Position Overview:
As a Front Desk Supervisor, you will play a crucial role in ensuring our guests receive outstanding service. Your responsibilities will include:

  • Overseeing daily front desk operations to maintain high standards of guest satisfaction.
  • Leading and mentoring front desk staff to foster a positive work environment.
  • Implementing effective procedures to enhance operational efficiency.
  • Addressing guest inquiries and resolving issues promptly and professionally.

Key Qualifications:
We are looking for a candidate with strong leadership skills and a passion for hospitality. The ideal candidate will possess:

  • Experience in a supervisory role within the hospitality sector.
  • Excellent communication and interpersonal skills.
  • A commitment to delivering exceptional guest experiences.

Join us in creating memorable experiences for our guests while being part of a dynamic and innovative team.



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