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Guest Services Coordinator

2 months ago


Nashville, Tennessee, United States 24-7 Hotel Management Full time
Become a Key Member of Our Hospitality Team

Are you enthusiastic about providing outstanding service?

At 24-7 Hotel Management, we are looking for a dedicated Guest Services Coordinator who excels in delivering remarkable experiences for our guests. In this role, you will engage with visitors, facilitate the check-in and check-out processes, and ensure that all guest requirements are fulfilled. If you are an advocate for our hotel brand, well-versed in local attractions, and possess strong communication skills, we invite you to consider this opportunity.

Primary Responsibilities:

  • Manage the check-in and check-out procedures for guests
  • Provide recommendations for local entertainment and dining
  • Interact with guests in a courteous and professional manner
  • Maintain records of room availability and guest accounts
  • Process reservations and handle payment transactions
Essential Skills:
  • Outstanding interpersonal abilities
  • Effective communication with a diverse range of guests
  • Familiarity with local events and attractions
  • Flexibility in a dynamic work environment
Physical Requirements:
  • Ability to stand for long periods
  • Capability to lift items weighing up to 25 pounds
  • Proficient in operating a computer and switchboard
  • Visual acuity for distinguishing objects
About Our Company:

24-7 Hotel Management is committed to enhancing our profitability through a vibrant culture, exceptional guest satisfaction, and collaborative teamwork. We encourage our associates to pursue excellence and foster innovation within our organization.

Employee Benefits:

Being part of our team provides a stable work environment, paid time off, health insurance, and discounted room rates at our hotels. Become a valued member of our hospitality family.