Conference Operations Associate
2 weeks ago
Compass Group is seeking dedicated individuals for the role of Conference Services Attendant. This position plays a crucial role in ensuring that all meeting spaces and communal areas are kept to the highest standards of professionalism and that all meeting needs are fulfilled before the commencement of events.
Key Responsibilities- Arrange and position tables, chairs, and linens for each event in the conference facility.
- Provide and set up additional items not included in the room, such as flipcharts, whiteboards, and screens.
- Assist in preparing conference rooms to ensure they are equipped with necessary materials like pens, pads, handouts, and event packages.
- Refresh rooms between meetings to maintain a clean and professional environment.
- Deliver prompt and detailed service as directed by management or upon request.
- Maintain consistent communication via phone and email with clients, guests, team members, and support departments.
- Offer assistance to clients and visitors throughout the facility, including providing directions and escorting them to conference rooms.
- Collaborate with co-workers and service partners to ensure all information is current and shared effectively.
- Provide recommendations to planning managers regarding optimal room setups and work together to find solutions for unique setup challenges.
- Conduct regular inspections of meeting rooms and notify the necessary department if any items require service.
- Assist with basic audio-visual equipment as needed.
- Keep track of inventory for all supplies and inform supervisors when additional supplies are necessary.
- Perform other duties as assigned.
- Prior experience in customer service or as a houseman/porter is preferred.
- Ability to lift up to 50 pounds.
- Familiarity with Microsoft Office products.
- Strong written and verbal communication skills.
- Excellent organizational and time management abilities.
Benefits
Compass Group offers a range of fantastic benefits for both full-time and part-time associates, including:
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits such as Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also include additional benefits:
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
About Compass Group
Compass Group is committed to providing equal employment opportunities. We value diversity and are dedicated to treating all applicants and associates fairly based on their abilities, achievements, and experience.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without reasonable accommodation.
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