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Reception Operations Associate
2 months ago
Company: Compass Group Careers
Salary: $28 / Hour
Compensation: Additional benefits available
About Us:
At Compass Group, our success is driven by our exceptional team. We pride ourselves on fostering a culture that values food and hospitality, ensuring our associates feel appreciated and engaged. Join us to experience a workplace where your contributions are recognized and celebrated.
Position SummaryAs a Lobby Services Coordinator, you will have the chance to collaborate with a dynamic team dedicated to providing outstanding service. Your primary role will involve managing the reception and lobby areas, ensuring a welcoming environment for all clients, guests, vendors, and employees.
Key Responsibilities- Serve as the first point of contact, warmly greeting visitors and assisting with check-in procedures.
- Maintain an understanding of client culture and activities to enhance transparency and communication.
- Monitor and manage all visitor activities, ensuring a smooth experience within the conference center.
- Conduct regular inspections of the lobby and reception areas to uphold cleanliness and organization.
- Assist in preparing conference rooms, ensuring they are equipped with necessary materials for events.
- Handle incoming calls and messages, directing inquiries to the appropriate departments.
- Collaborate with various internal teams to address maintenance and technical support needs.
- Stay informed about emergency procedures and respond effectively to any incidents.
- Support the Hospitality Services Manager in delivering an exceptional guest experience.
Effective communication with colleagues and management is essential. You will:
- Share updates and insights regarding business activities with your team.
- Assist in training new team members and participate in cross-training initiatives.
- Work closely with the Hospitality Team to ensure seamless service delivery.
Maintain a high level of professionalism and adhere to company presentation standards. Responsibilities include:
- Ensuring a tidy and organized workspace.
- Reporting maintenance issues promptly to the relevant personnel.
- Upholding the company's commitment to a drug-free workplace.
Join Compass Group and be part of a team that values your skills and contributions.
