Department Manager, Womens

1 day ago

Birmingham, Alabama, United States Selfridges & Co. Full time

About the Role

We are seeking a highly skilled and experienced Department Manager to lead our Womens department at Selfridges & Co. As a key member of our retail team, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing team.

Key Responsibilities

  • Develop and implement strategies to drive sales growth and improve customer satisfaction in the Womens department.
  • Lead and manage a team of sales associates to ensure excellent customer service and sales performance.
  • Collaborate with cross-functional teams, including visual merchandising, buying, and marketing, to ensure a cohesive and effective retail strategy.
  • Monitor and analyze sales data to identify trends and opportunities for growth.
  • Develop and implement plans to improve stock levels, reduce stock loss, and optimize inventory management.
  • Ensure compliance with company policies and procedures, including health and safety, trading standards, and store operating procedures.
  • Provide coaching and development opportunities to team members to enhance their skills and knowledge.
  • Build and maintain strong relationships with concession partners and other stakeholders to drive business growth and improve customer satisfaction.

Requirements

  • Proven experience in a retail management role, preferably in a department store environment.
  • Strong leadership and management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
  • Ability to analyze sales data and identify trends and opportunities for growth.
  • Strong problem-solving and decision-making skills, with the ability to work in a fast-paced and dynamic environment.
  • Knowledge of retail operations, including inventory management, stock loss prevention, and visual merchandising.
  • Ability to work flexible hours, including evenings and weekends, as required.

What We Offer

  • A competitive salary and bonus scheme.
  • A comprehensive benefits package, including pension contributions and discounted gym memberships.
  • Opportunities for career development and progression within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to a wide range of training programs and development opportunities.

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