Technical Associate

7 days ago


Secaucus, New Jersey, United States Sunrise Systems Full time

About the Role:

We are seeking a skilled IT Support Specialist to join our team at Sunrise Systems. As an IT Support Specialist, you will be responsible for installing, testing, and updating computer equipment, ensuring the maintenance, administration, and security of hardware, and writing procedures and technical documents.

Key Responsibilities:

  • Install, test, and update computer equipment, including computers, servers, peripherals, programs, and software/firmware.
  • Ensure the maintenance, administration, and security of hardware, including troubleshooting thermal and airflow issues.
  • Write procedures and various technical documents to support the team.
  • Perform server wind tunnel and chamber testing to ensure optimal performance.

Requirements:

  • Associate degree in Electronics, Certificate of Completion of Technical School, or equivalent experience in a related discipline.
  • Minimum 2 years of experience in engineering test, tech support, or a related field.
  • Experience working with computer hardware and troubleshooting equipment.
  • Proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
  • Working knowledge of operating systems, including Windows and Linux.
  • Good soldering skills and effective troubleshooting skills.
  • Ability to adapt and work independently.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.


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