Senior IT Support Technician

1 week ago


Secaucus, New Jersey, United States Sunrise Systems Full time

Position Overview:

We are seeking a skilled IT Technician to provide technical support and maintenance for our IT infrastructure. This role is essential for ensuring the reliability and efficiency of our technology systems.

Key Responsibilities:

  • Install, configure, and maintain computer systems, servers, and associated hardware.
  • Conduct regular updates and testing of software and firmware to ensure optimal performance.
  • Develop and document technical procedures and guidelines for system operations.
  • Diagnose and resolve thermal and airflow challenges within the equipment.
  • Execute wind tunnel and chamber evaluations for server performance.

Qualifications:

  • Associate degree in Electronics or a related field, or equivalent practical experience.
  • A minimum of 2 years in technical support or engineering testing roles.
  • Experience with computer hardware and operating systems, particularly Windows and Linux.
  • Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Strong soldering skills are advantageous.
  • Demonstrated ability to troubleshoot effectively and work autonomously.


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