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Logistics Manager

2 months ago

Secaucus, New Jersey, United States Rent The Runway Full time
About the Role

We are seeking an experienced Operations Manager to join our team at Rent the Runway. As an Operations Manager, you will be responsible for guiding and developing teams by motivating, mentoring, and coaching Process Assistants and Associates.

Key Responsibilities
  • Shift Management: Actively run shifts with safety, quality, production, and cost at the forefront of all decision-making.
  • Safety and Security: Enforce safety guidelines, cleanliness, and security standards.
  • Scheduling and Labor Budget: Implement weekly schedules and manage labor budgets.
  • Performance Metrics: Establish and meet key performance indicators (KPIs).
  • Process Knowledge: Maintain a strong working knowledge of processes and policies.
  • Team Development: Focus on team and department growth and development.
  • Talent Acquisition: Recruit, screen, and select talent at the Process Assistant levels.
  • Communication: Communicate feedback to improve the operation and employee experience.
  • Project Execution: Execute and present quarterly projects that meaningfully improve the business.
  • Cross-Functional Collaboration: Partner cross-functionally and interdepartmentally to solve problems.
  • Change Management: Lead teams through change and embrace continuous improvement.
Requirements
  • Education: Bachelor's degree.
  • Experience: 2+ years of experience leading people and teams, ideally in operations, warehouse, manufacturing, or retail settings.
  • Personal Qualities: Desire to learn, grow, and be developed to the next level.
  • Communication Skills: Ability to give and receive constructive feedback, including disciplinary action conversations.
  • Leadership Skills: Confidence to speak in front of large groups.
  • Flexibility: Flexibility to work flexible shifts, hours, nights, and weekends as business dictates.
  • Language Skills: Strong written and verbal communication skills; bilingual in Spanish is a plus.
  • Technical Skills: Ability to operate with a sense of urgency and attention to detail.
  • Problem-Solving Skills: Ability to quickly recognize, diagnose, and solve for challenges and workflow for associates.
Benefits
  • Paid Time Off: Paid vacation, paid bereavement, and family sick leave.
  • Parental Leave: Universal paid parental leave for both parents + flexible return to work program.
  • Sabbatical: Paid sabbatical after 5 years of continuous service.
  • Employee Discounts: Exclusive employee subscription and rental discounts.
  • Health and Wellness: Comprehensive health, vision, dental, FSA, and dependent care from day 1 of employment.
  • Retirement Plan: 401k match.
  • Team Events: Company-wide events and outings.