Client Relations Specialist

2 weeks ago


Chesterfield, Missouri, United States Evac Group Full time

Company Overview
Evac Group is a premier provider of integrated water and waste management systems, alongside corrosion-protection solutions, catering to the marine, offshore, and construction sectors.

For over four decades, our innovative products and services have empowered leading global enterprises to minimize their environmental impact.

With a presence in 13 countries across four continents and representation in over 70 nations, we take pride in our commitment to being accessible to our clients worldwide.

Role Purpose
Serve as the primary contact for clients, ensuring an exceptional customer experience throughout the order process. Key Responsibilities
  • Facilitate a positive customer experience from order confirmation through to delivery and invoicing.
  • Act as the main point of contact for clients during the entire order processing cycle.
  • Align initial commitments to customers with product availability and establish realistic timelines.
  • Ensure timely delivery to fulfill customer needs while keeping them informed of any potential delays and order progress.
  • Collaborate with the spares team to support the complete sales process.
Key Requirements
  • A proactive 'can-do' attitude, with strong organizational and time management skills.
  • Proven experience in delivering outstanding customer service.
  • Excellent communication abilities for interacting with international clients and various internal departments, including Production, Sales, Purchasing, Credit Control, and Technical.
  • High attention to detail and effective workload management skills.
  • Ability to collaborate effectively within a team and build relationships with external partners.
  • Intermediate proficiency in Microsoft Office applications, particularly Outlook, Excel, Word, and PowerPoint.
What We Offer
An exciting opportunity within a global organization. Together with your colleagues, you will contribute to our vision of a sustainable future.

We foster an inclusive and secure workplace culture where trust and collaboration thrive.



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