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Client Engagement Manager
2 months ago
Why consider a career with Nimble Solutions?
This position offers a unique chance to become part of a well-respected and industry-leading organization that is experiencing significant growth. You will gain invaluable experience by collaborating closely with Executive leadership while contributing to a positive workplace culture.
About Us
Nimble Solutions specializes in providing advanced revenue cycle management services tailored for ambulatory surgery centers (ASCs), surgical clinics, surgical hospitals, and anesthesia groups. Our innovative, technology-driven solutions empower surgical organizations to enhance their revenue cycle operations, alleviate administrative burdens, and achieve improved financial results. Join a network of over 1,100 surgical organizations that rely on Nimble Solutions for insightful guidance and actionable strategies to optimize their revenue cycles.
Key Responsibilities
- Act as the primary liaison for designated clients, ensuring timely responses to all inquiries.
- Maintain regular communication with clients through various channels to foster satisfaction and engagement.
- Collaborate with client service teams to ensure accurate preparation, analysis, and presentation of deliverables.
- Anticipate potential issues with client performance and proactively develop strategies to mitigate risks.
- Ensure the effective utilization of resources to enhance account performance.
- Monitor and assess billing efficiency and cash flow, providing recommendations for productivity and profitability improvements.
- Stay informed on payment trends and regulatory changes, taking necessary actions to address discrepancies.
- Create standard and customized reports for clients, highlighting the value that Nimble Solutions delivers.
Qualifications
- Strong background in all facets of physician revenue cycle management, with a minimum of two years in accounts receivable, coding, or payer contracting.
- Experience in ASC billing is preferred.
- In-depth knowledge of third-party billing and claims processing, along with a solid grasp of the current regulatory landscape.
- Familiarity with Practice Management and EMR systems related to production and client reporting.
- Exceptional analytical and critical thinking abilities.
- Excellent verbal and written communication skills.
- Ability to work independently and proactively.
- Proven skills in managing client relationships, effectively engaging with physicians and senior management.
Work Environment
This role may be performed in a remote setting or at a corporate office location. Participation in departmental meetings, training sessions, and adherence to compliance and company policies is expected. Occasional travel may be required.
