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Client Relations Supervisor

2 months ago

Chesterfield, Missouri, United States Ben Rister - State Farm Agent Full time
Position Overview

We are a thriving agency seeking a dedicated professional to join our dynamic team as a Client Relations Supervisor. This role is ideal for an enthusiastic individual who is passionate about enhancing our business through meaningful interactions and exceptional client service. If you are a proactive self-starter who excels in a fast-paced setting, this position offers a fulfilling career path with significant income and advancement opportunities.

Key Responsibilities
  • Lead the client service culture and operations within the office.
  • Address client inquiries and ensure outstanding satisfaction experiences with our agency.
  • Implement a client-focused, needs-based assessment process to inform clients about insurance alternatives.
  • Deliver exceptional client service both over the phone and in person.
Qualifications
  • Strong interpersonal abilities.
  • Outstanding communication skills, including written, verbal, and listening.
  • Genuine interest in the role that insurance and financial products play in assisting individuals to manage everyday risks, recover from unforeseen events, and achieve their aspirations.
  • Self-driven and motivated.
  • Detail-oriented with a keen eye for accuracy.
  • Capability to present information to prospective clients.
  • Property and Casualty license (must be able to obtain).
  • Life and Health license (must be able to obtain).

If you envision yourself thriving in this role, we encourage you to explore this opportunity further. We look forward to discussing the next steps in the selection process.

This position is with an independent contractor agent, not with the insurance companies. Employees of independent agents must successfully complete any necessary licensing requirements and training programs. Independent agents are contractors who hire their own staff, and their employees are not employees of the insurance companies.