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Regulatory Compliance Support Specialist
2 months ago
As a Regulatory Compliance Support Specialist, you will play a crucial role in our Licensing Team, ensuring the smooth operation of licensing processes and providing exceptional support to our clients.
Key Responsibilities:
1. **Application Processing:** Efficiently manage and process licensing applications, ensuring all details are accurately recorded.
2. **Customer Interaction:** Serve as a primary point of contact for licensing inquiries, delivering clear and concise information to clients.
3. **Financial Management:** Handle license fee payments and oversee purchasing and invoicing activities within the team.
4. **Complaint Resolution:** Address complaints related to licensed entities, maintaining thorough documentation and ensuring timely responses.
5. **Support Enforcement Activities:** Assist Licensing Enforcement Officers with routine enforcement tasks, including report preparation and case file management.
Qualifications:
- Strong attention to detail and excellent communication skills.
- A customer-centric approach with the ability to manage challenging situations effectively.
- Proficiency in various ICT applications and databases.
Why Join Us?
Joining our team means becoming part of a dedicated workforce committed to making a positive impact in the community. We offer a supportive environment where you can develop your skills and contribute to meaningful work.
Benefits:
- Competitive salary package.
- Generous annual leave policy.
- Flexible working arrangements to promote work-life balance.
We encourage individuals who are passionate about making a difference to consider this opportunity.
