Senior Field Service Specialist

2 weeks ago


Carlsbad, New Mexico, United States End 2 End Technologies Full time
Senior Field Service Specialist

About Us
We are End 2 End Technologies (E2E), a company dedicated to advancing the Industrial Internet of Things (IoT) sector. Based in St. Paul, Minnesota, our team is distributed across the United States, and we are eager to connect with individuals who are passionate about technology and innovation.

Role Overview
As a Senior Field Service Specialist, you will play a crucial role in our mission to modernize and automate industrial field networks. This position involves the installation, troubleshooting, and maintenance of wireless communication systems. You will utilize your expertise in networking and wireless design principles to ensure seamless operations.

Key Responsibilities
  • Install and configure wireless network equipment, including radios, antennas, and modems.
  • Troubleshoot and maintain radio systems, ensuring optimal performance.
  • Utilize wireless design and network monitoring tools effectively.
  • Set up and manage networking and automation devices such as routers and switches.
  • Apply knowledge of networking concepts including IP addressing and VLANs.
  • Collaborate with engineers to resolve technical issues via remote support.
  • Conduct installation and testing of various cabling types.
  • Work with power systems, including installation and maintenance of battery arrays.
  • Lead projects and mentor junior technicians.
  • Ensure compliance with safety protocols and quality standards.
  • Travel as needed to various job sites, demonstrating flexibility and commitment.

What We Offer
Joining End 2 End Technologies means becoming part of a collaborative team that values both client and employee satisfaction. We provide a comprehensive benefits package, including generous paid time off, health insurance, retirement plans, and professional development opportunities.

Candidate Profile
The ideal candidate will possess strong customer service skills, a proactive approach to problem-solving, and the ability to work independently. You should be adept at building positive relationships and managing multiple tasks effectively. A commitment to continuous learning and adaptability in a dynamic environment is essential.

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