Field Service Technician

2 weeks ago


Carlsbad, New Mexico, United States DISH Full time
Company Overview

DISH, a subsidiary of EchoStar, has been transforming the landscape of connectivity for over four decades. Our extensive portfolio includes satellite television services, live streaming, on-demand content, smart home installations, mobile offerings, and we are currently developing America's First Smart NetworkTM.

Our well-known brands encompass EchoStar, Hughes, DISH TV, Sling TV, Boost Mobile, and GenMobile.

Department Overview

Our Technicians provide television and smart home solutions to millions of customers. As a technician, you will receive training to champion a world-class customer experience, educating and connecting more Americans with each home you visit. You are the foundation of our organization, ensuring a superior customer experience. Our commitment to customer satisfaction has been recognized: in 2023, DISH received the J.D. Power award for being #1 in Overall Customer Satisfaction for the sixth consecutive year.

Key Responsibilities

What’s in it for you?

  • Guaranteed promotion after 6 months with a $1.00 per hour increase
  • Performance incentives with the potential to earn up to $6,400 in your first year and $9,100 in subsequent years
  • Paid training, paid time off, and paid holidays
  • 4-day work week with opportunities for overtime
  • Comprehensive Medical, Dental, Vision, and Life Insurance packages along with a Health Savings Account
  • Complimentary DISH TV programming valued at $114.99/month at your residence, plus significantly discounted Sling TV and Boost Infinite phone plans
  • 401(K) plan with company match and Employee Stock Purchase Program (ESPP)
  • Tuition reimbursement
  • DISH-provided vehicle, tools, and uniforms

Our greatest asset is opportunity, with over 400 of our current technician leaders starting in technician roles. If you possess determination and resilience, you will advance rapidly at DISH. Performance-based promotions include an automatic 5% pay increase at level 2 and 10% at levels 3 and 4.

What will you be doing?

As a Field Technician, you will represent DISH in customers' homes on a daily basis. We enhance our value by simplifying lives and using the DISH installation to consult homeowners on their endless smart home possibilities.

Qualifications and Requirements

All technicians must possess:

  • A knack for building rapport quickly. We want you to enjoy servicing our clients.
  • The ability to stand on a high ladder (up to 40 feet) for extended periods, lift over 70 lbs, and remain within the individual weight limit of 335 lbs.
  • The capability to crawl into tight spaces and work in various weather conditions.
  • A valid driver's license in the state of employment with a driving record that meets DISH's safety standards.
  • Willingness to travel as required.
Compensation and Benefits

We offer a variety of health benefits, including flexible spending accounts, HSA, a 401(k) plan with company match, ESPP, career advancement opportunities, and a flexible time-off plan; all benefits can be reviewed in detail.

The base pay range provided is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is influenced by the role's location and may change based on work location. Candidates must successfully complete a pre-employment screening, which may include a drug test and DMV check.

This posting will remain active for a minimum period, extending as necessary until the position is filled.



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