Family Support Case Manager

1 week ago

Los Angeles, California, United States St. Joseph Center Full time
Job Overview

About the Organization

Established in 1976, St. Joseph Center is a nonprofit organization committed to aiding individuals and families in need throughout various communities. The Center provides a wide array of case management and social services, ensuring support is available to all, irrespective of their religious affiliations. Each year, St. Joseph Center positively impacts approximately 6,000 individuals.

Core Responsibilities

Operating from multiple locations, St. Joseph Center offers intervention, prevention, and educational services. By delivering integrated programs, the Center guarantees that clients receive personalized and cohesive support tailored to their unique circumstances.

Position Summary

The Case Manager is an essential member of the social service team at St. Joseph Center. This role is pivotal in maintaining the organization's mission by providing high-quality case management services to families experiencing homelessness, ensuring they receive critical service connections and housing support.

Key Responsibilities

  • Collaborate with the Program Manager and the case management team to evaluate families for permanent housing solutions.
  • Oversee a caseload of up to 30 families, creating individualized case management strategies for each.
  • Facilitate referrals to necessary services, including healthcare, mental health resources, education, and employment opportunities, serving as an advocate when needed.
  • Work in conjunction with housing specialists to assist families in locating appropriate housing, negotiating rental agreements, and providing ongoing support after placement.
  • Provide continuous case management services to families following their placement.

Additional responsibilities may be assigned as necessary. The duties listed are intended to represent typical tasks performed; not all responsibilities may be included here.

Qualifications

  • Must be proactive and driven, with strong communication skills to engage effectively with a diverse range of individuals, including clients, community members, and colleagues. Excellent organizational and administrative skills are essential.
  • Demonstrated understanding of case management principles and intervention strategies relevant to homeless populations or other marginalized groups.
  • Familiarity with housing programs and the housing market is beneficial.
  • Ability to work flexible hours, including early mornings and evenings, is required.
  • Fluency in both Spanish and English is a plus.

Experience

  • One to two years of experience in providing case management services and advocacy for homeless and low-income families.

Education

  • Bachelor's degree from an accredited institution in Psychology, Social Work, Human Services, or a related field.

Direct Reports

  • This position does not entail direct supervisory responsibilities.

Technical Skills

  • Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to navigate common internet browsers.

Certificates, Licenses, and Registrations

  • Valid California Class C Driver License or reliable transportation options when necessary for job duties.
  • Current automobile liability insurance.

Travel Requirements

  • Travel to and from the workplace and other appointments as required.

Work Environment

The work environment described reflects typical conditions for this role. Reasonable accommodations can be made for employees with disabilities, as needed. The noise level in the work setting is generally moderate.

Physical Demands

The physical demands of this role include standing, sitting, walking, stooping, talking, listening, reaching, keyboarding, and handling phone calls. Occasional lifting or carrying of up to 20 lbs may be necessary.

Equal Employment Opportunity

St. Joseph Center provides all employees and job applicants with equal employment opportunities, regardless of race, religion, gender, sexual orientation, or veteran status. Complying with federal, state, and local laws, St. Joseph Center ensures non-discriminatory practices in all aspects of employment.

Additional Information

Status: Full time/Non-Exempt

Pay Range: $22-$22.50 per hour

Employment at St. Joseph Center is subject to a satisfactory background check.

Interested candidates should submit a cover letter and resume for consideration. St. Joseph Center values diversity and is committed to providing equal opportunities in employment.

Applicants are encouraged to review the current 'EEO is The Law' poster as part of the application process.

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