Supportive Housing Case Manager

1 week ago


Los Angeles, California, United States A COMMUNITY OF FRIENDS Full time
Case Manager I Job Overview

Position Summary:

The Case Manager I (CM-I) plays a vital role in delivering personalized case management services to individuals and families who have previously experienced homelessness. By employing a theoretical framework that integrates Motivational Interviewing (MI), Critical Time Intervention (CTI), and Stages of Change (SoC), the CM-I empowers clients to pursue their objectives in a supportive and non-judgmental environment. Core responsibilities encompass intake procedures, comprehensive assessments, goal establishment, ongoing monitoring, life skills development, counseling, referrals, and meticulous data entry into the Homeless Management Information System.

Key Responsibilities:

  • Deliver tailored case management and supportive services to clients
  • Facilitate group support sessions
  • Ensure accurate documentation within a computerized database
  • Manage housing application processes and conduct interviews with prospective tenants
  • Provide crisis intervention services and assist in tenant housing stability
  • Engage in evening and weekend programming as needed
  • Report any concerns regarding client welfare
  • Conduct regular presentations of tenant case reviews

Qualifications:

Basic Requirements:

  • Bachelor's degree in a Social Services discipline
  • Minimum of two years of experience in case management or client advocacy
  • Familiarity with client tracking database systems
  • Proven experience applying evidence-based practices in social services
  • Valid driver's license and access to a personal vehicle
  • Compliance with insurance prerequisites

Preferred Qualifications:

  • Bilingual proficiency in English and Spanish
  • Experience in permanent supportive housing environments
  • Ability to facilitate life skills training groups
  • Proficiency with the Homeless Management Information System (HMIS)
  • Understanding of the Coordinated Entry System and VI-SPDAT
  • Strong crisis management capabilities
  • Competence in Microsoft Office applications
  • Excellent communication skills
  • Experience working in collaborative team settings

About A Community of Friends (ACOF):

A Community of Friends (ACOF) is a nonprofit organization established in 1988, committed to providing high-quality permanent supportive housing for individuals and families with unique needs. The organization upholds values of Dignity, Excellence, and Community.

ACOF is an Equal Employment and Affirmative Action Employer F/M/Disability/Vet.



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