Customer Engagement Specialist

2 weeks ago


Durham, North Carolina, United States Mark Jacobson Toyota Full time

At Mark Jacobson Toyota, we understand that providing an exceptional experience for our customers begins with ensuring our associates feel valued and supported. We are committed to recognizing achievements through competitive compensation, comprehensive benefits, and promoting a healthy work/life balance. If you are motivated to excel and seeking a position with a dynamic organization, we invite you to explore this opportunity.

What We Provide:

  • A standard 5-day work schedule, with Sundays off.
  • Leadership dedicated to your professional growth.
  • Comprehensive benefits package including Medical, Dental, Vision, and Life insurance.
  • 401(k) retirement plan with employer contributions.
Key Responsibilities
  • Welcome and assist customers entering the dealership showroom.
  • Guide clients in choosing a vehicle using a structured and effective approach.
  • Complete a product knowledge training course provided by the company.
  • Deliver high-quality, professional presentations of vehicles.
  • Collaborate with Sales Managers on objectives, planned initiatives, reviews, and performance analysis.
Qualifications
  • Enthusiastic and energetic demeanor.
  • A strong desire to exceed average earnings.
  • Possession of a clean and valid driver's license.
*All candidates must successfully complete pre-employment assessments, including background checks, motor vehicle record checks, and drug screenings to be eligible for employment.*

We are an equal opportunity employer and do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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