Healthcare Customer Support Specialist
2 weeks ago
Position Title:
Healthcare Customer Support Specialist
Job Overview:
We are seeking skilled Healthcare Customer Support Specialists to become part of a vibrant call center team dedicated to assisting medical facilities.
This role entails managing a substantial volume of incoming calls, primarily focused on aiding patients with appointment scheduling, modifications, or cancellations.
Additionally, you will occasionally assist with provider referrals.This position demands exceptional multitasking skills and a steadfast commitment to customer satisfaction, offering a contract with potential for long-term employment.
Required Qualifications:- Minimum of 2 years' experience in a similar role or as a Medical Secretary
- Familiarity with EPIC or comparable healthcare software is advantageous
- Outstanding communication abilities
- Exceptional customer service skills
- Strong organizational capabilities
This is a fully on-site role within a dynamic call center atmosphere, where you will collaborate in a shared workspace with other team members.
The setting is fast-paced, requiring continuous phone engagement while managing numerous patient interactions each day.
About Actalent:Actalent is a leading provider of engineering and scientific services and talent solutions. We empower innovative companies to enhance their engineering and scientific projects by connecting them with specialized professionals who facilitate growth, innovation, and swift market entry.
With a vast network of nearly 30,000 consultants and over 4,500 clients globally, Actalent supports many Fortune 500 companies.
Diversity, Equity & Inclusion:At Actalent, we believe that diversity and inclusion are essential to the equity and success of our workforce.
Our DE&I initiatives include:
- Recruiting diverse talent
- Fostering an inclusive workplace through ongoing self-assessment
- Creating a culture of care, engagement, and recognition with clear outcomes
- Providing growth opportunities for all employees
Actalent is an equal opportunity employer and welcomes all applications without discrimination based on race, gender, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
-
Healthcare Customer Support Specialist
2 weeks ago
Durham, North Carolina, United States Actalent Full timePosition Title: Healthcare Customer Support SpecialistRole Overview:We are looking for skilled Healthcare Customer Support Specialists to become part of a vibrant call center team dedicated to assisting medical facilities. This role is pivotal in managing a significant volume of incoming calls, primarily to help patients with their appointment needs,...
-
Customer Support Specialist
3 days ago
Durham, North Carolina, United States AA2IT Full timeJob SummaryWe are seeking a highly motivated and experienced professional to join our team at AA2IT as a Customer Support Specialist. This role will be responsible for providing exceptional support to our clients in a fast-paced greenhouse environment.Key ResponsibilitiesAssist in the setup and execution of research studies in the greenhouseProvide basic...
-
Healthcare Customer Support Associate
2 weeks ago
Durham, North Carolina, United States Duke University Full timeAt Duke University, we are dedicated to providing empathetic support that positively impacts the lives of our patients and their families. Join our team and explore how we can enhance healthcare together. About Duke University's Patient Revenue Management Organization Embrace your passion for service with the Patient Revenue Management Organization, which...
-
NOC Customer Support Specialist
2 weeks ago
Durham, North Carolina, United States Infojini Full timePosition Overview:As a Customer Support Specialist in the Network Operations Center, you will play a crucial role in delivering exceptional service to both internal and external clients. Our company, Infojini, is dedicated to providing top-tier staffing solutions within the telecommunications sector, and we pride ourselves on our technical expertise.Key...
-
Facility Support Specialist
7 days ago
Durham, North Carolina, United States Acadia Healthcare Full timeAbout Acadia Healthcare: Acadia Healthcare is dedicated to providing exceptional care in a supportive environment for individuals seeking to improve their health and well-being. Position Overview: We are currently looking for a PER DIEM (PRN) Facility Support Specialist to join our team. This role is essential in maintaining a clean and safe environment for...
-
Client Support Specialist
1 week ago
Durham, North Carolina, United States Triangleglobalhealth Full timeClient Support SpecialistCompany: TriangleglobalhealthOverviewAs a Client Support Specialist, you will be the representative of Triangleglobalhealth, playing a crucial role in our mission to enhance the well-being of our clients. Your primary responsibility will be to deliver friendly, courteous, and efficient service, ensuring that our clients have a...
-
Healthcare Support Professional
6 days ago
Durham, North Carolina, United States WakeMed Full timeAbout WakeMed:Serving the community with a commitment to excellence, WakeMed Health & Hospitals is a leading provider of healthcare services in Wake County. Our mission is to deliver outstanding and compassionate care to our patients, while fostering a culture of teamwork and collaboration among our healthcare professionals.Job Summary:The Medical Assistant...
-
Customer Care Specialist
2 weeks ago
Durham, North Carolina, United States Millennium Physician Group Full timeJob OverviewPosition: Customer Care SpecialistLocation: On-SiteThe Customer Care Specialist at Millennium Physician Group serves as a vital link between our patients and healthcare providers. This role is essential as the initial point of contact for patients reaching out via phone. The ideal candidate will possess a strong commitment to customer service,...
-
Nutritional Support Specialist PRN
1 week ago
Durham, North Carolina, United States Duke Health Full timeBecome a part of Duke Health in Durham, NCDuke Regional Hospital is on the lookout for a Nutritional Support Specialist PRN to enhance their team. In this role, you will be instrumental in delivering compassionate assistance to patients by managing food service and customer interaction tasks. Your responsibilities will include engaging with patients,...
-
Operations Support Specialist
5 days ago
Durham, North Carolina, United States Cynet Systems Full timeJob SummaryCynet Systems is seeking a highly skilled Operations Support Specialist to join our team. As an Operations Support Specialist, you will play a critical role in ensuring the smooth operation of our patient outreach programs.Key ResponsibilitiesEnrollment Processing: Receive and process enrollment requests into our CRM system, following up to obtain...
-
Administrative Support Specialist
6 days ago
Durham, North Carolina, United States Duke University Full timeJob SummaryWe are seeking a highly skilled and experienced Administrative Support Specialist to join our team at Duke University. This is a critical role that requires a high level of administrative expertise, discretion, and attention to detail.Key ResponsibilitiesProvide administrative support to senior-level staff, including scheduling appointments,...
-
Regional Support Specialist
3 days ago
Durham, North Carolina, United States Fidelity TalentSource LLC Full timeAbout the RoleFidelity TalentSource LLC is seeking a skilled Regional Support Specialist to join our team. As a Regional Support Specialist, you will provide end-user support for technologies such as computers, monitors, printers, phones, accessories, and audio/visual equipment.Key ResponsibilitiesDeploy computers to end-users and ensure all applications and...
-
Desktop Support Specialist
2 days ago
Durham, North Carolina, United States Apex Systems Full time**Job Summary**Apex Systems is seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our clients in the Durham, NC area.**Key Responsibilities:****Hardware Support:** Repair, test, image, and clean PC's, laptops, monitors, printers, and other related...
-
Customer Experience Specialist
3 days ago
Durham, North Carolina, United States JD Service Now Full timeJob OverviewWe are seeking a highly skilled and customer-focused professional to join our team as a Customer Experience Specialist at JD Service Now.About Us: As a local, family-owned business, we pride ourselves on delivering exceptional service to our customers. Our core values of Excellence, Integrity, and Accountability drive our commitment to providing...
-
Equestrian Customer Support Specialist
1 week ago
Durham, North Carolina, United States American Horse Publications Full timeJoin Our Team at American Horse Publications!We are currently looking for a dedicated Customer Care Team Member to enhance our customer service operations. This role is perfect for those who have a passion for equestrian activities and enjoy engaging with fellow horse enthusiasts.Compensation: $17-$24/hour based on experience, along with a generous employee...
-
Traveling Healthcare Professional
3 days ago
Durham, North Carolina, United States Planet Healthcare Full timeJob DescriptionJob Title: Traveling Healthcare ProfessionalJob Type: Full-timeLocation: Durham, North CarolinaJob Category: HealthcareJob Description:We are seeking a skilled and compassionate Home Health Nurse to join our team as a Traveling Registered Nurse in Durham, North Carolina. As a Home Healthcare Specialist, you will have the opportunity to work...
-
NOC Customer Support Specialist
2 weeks ago
Durham, North Carolina, United States Infojini Full timePosition Overview:As a key player in our Network Operations Center, you will deliver exceptional support to both internal and external clients within the telecommunications sector. Our focus is on providing top-tier staffing solutions, and we pride ourselves on our engineering expertise, which allows us to effectively address your staffing requirements.Key...
-
Pharma Lab IT Support Specialist
1 day ago
Durham, North Carolina, United States Katalyst Healthcares & Life Sciences Full timeJob SummaryWe are seeking a highly skilled Pharmaceutical Laboratory IT Support Specialist to join our team at Katalyst Healthcares & Life Sciences. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our laboratory computers and equipment.Key ResponsibilitiesPharma Lab Benchtop Support - End user...
-
Dining Service Support Specialist
7 days ago
Durham, North Carolina, United States The Forest at Duke Full timeJOIN OUR MISSIONDining Service Support Specialist - Full-TimeThe Forest at Duke is dedicated to creating a nurturing and responsible environment that promotes the independence of senior residents, enabling them to lead fulfilling, active, and secure lives. Our goal is to be the leading provider of services for older adults in the Durham area.The Dining...
-
Dining Service Support Specialist
7 days ago
Durham, North Carolina, United States The Forest at Duke Full timeJOIN OUR COMMUNITYDining Service Support Specialist - Full-TimeThe Forest at Duke is dedicated to creating a nurturing and responsible environment that promotes the independence of our residents, enabling them to lead meaningful, active, healthy, and secure lives. We aim to be the leading provider of services for older adults in the Durham area.The Dining...