Strategic Partnerships Manager

2 weeks ago

Massachusetts, United States TrueCar, Inc. Full time

TrueCar, Inc. is a prominent digital platform in the automotive sector, dedicated to simplifying the processes of buying and selling vehicles. Our mission is to empower consumers through insightful data and to strengthen connections with our network of Certified Dealers who share our commitment to integrity, transparency, and fairness. We collaborate with trusted brands to enhance car buying programs and continuously innovate to provide valuable tools, research, market insights, and pricing clarity, ensuring consumers feel informed and confident throughout their journey.

As consumer preferences and shopping behaviors evolve, we adapt accordingly. We are in the process of creating a contemporary marketplace and invite you to become a part of the TrueCar team. Your contributions can significantly influence our path as we transform and enhance the car buying and selling experience. We are on the lookout for skilled professionals who resonate with our mission to innovate and elevate the automotive purchasing process.

The Role

The Strategic Partnerships Manager will play a crucial role in securing accounts within their designated portfolio to drive revenue and profitability growth in alignment with our strategic objectives. Reporting to the Regional Sales Manager, this position involves identifying, cultivating, and managing relationships at all levels within both existing and prospective accounts. The manager will act as a liaison between dealers and TrueCar, understanding dealer needs and educating them on TrueCar's offerings as effective solutions. This role necessitates strong collaboration with various cross-functional teams, including dealer performance, operations, and training.

Key Responsibilities:

  • Identify, cultivate, manage, and finalize new business opportunities within assigned and new accounts, ensuring alignment across functions and the organization.
  • Build and maintain robust relationships with senior leaders and decision-makers at dealerships.
  • Achieve or surpass sales targets within the assigned portfolio. Independently expand the assigned book of business while collaborating with the Dealer Performance team to retain accounts.
  • Prepare and deliver proposals, negotiating terms and conditions with dealers.
  • Assist in resolving dealer escalations by coordinating with relevant functional areas, including dealer performance and sales operations, to ensure successful outcomes.
  • Serve as the intermediary between dealers, dealer performance managers, and implementation teams regarding product deployment and ongoing management.
  • Collaborate with the dealer training team to stay informed about new or upcoming products and features, ensuring a high level of personal expertise in product knowledge and functionality.
  • Foster a team-oriented environment characterized by strong morale and positive energy focused on achieving sales objectives.
  • Document and track all sales activities within Salesforce, ensuring effective communication with relevant team members.
  • Act as a change agent, leading initiatives and serving as a catalyst for continuous improvement.
  • Support the management of accounts receivable for assigned accounts.
  • Exhibit a high level of attentiveness towards customers, contributing to a culture that promotes high-quality service with urgency.
  • Develop trusting relationships and maintain open communication, welcoming feedback from all levels.
  • Additional responsibilities as determined by business needs.

Required Qualifications:

  • Demonstrated success in retail sales within an automotive dealership context.
  • Experience in digital media advertising.
  • Exceptional communication and presentation skills, with the ability to listen, influence outcomes, and negotiate effectively.
  • Proven ability to identify, initiate, negotiate, and close business deals.
  • Consistent track record of meeting or exceeding sales objectives.
  • Capability to formulate, implement, and execute sales strategies in a competitive landscape.
  • Familiarity with Salesforce or other Customer Relationship Management tools.
  • Experience engaging with clients at various organizational levels and effectively presenting complex technical information.
  • Understanding of client standards and requirements regarding offered products and features.
  • Strong sales acumen with the ability to generate interest in new ideas and product opportunities.
  • Ability to communicate client needs and methodologies to internal teams for alignment.
  • Proven ability to represent the company within an assigned portfolio.
  • High integrity, self-motivated, strong work ethic, and a high level of energy.
  • Proficient in utilizing modern office software and quick to learn new applications.
  • Tech-savvy with the ability to interpret and present data using a consultative approach.
  • Quick to grasp new concepts with an open mind for change and a willingness to solve problems.
  • Strong understanding of automotive dealerships, including both large dealer groups and family-owned businesses.
  • Willingness to travel domestically, including overnight trips, up to 75% of the time.

Compensation:

Base salary plus target incentive: $116,250 - $178,250.

Employee Experience:

As a member of our team, you will primarily work from home as part of our Dynamic Workplace strategy. We offer additional benefits and perks to support our team members in establishing a sustainable home office, including monthly reimbursements for internet and mobile services, as well as furniture and equipment for your workspace.

You will enjoy comprehensive benefits, including 100% employer-paid health, vision, and dental premiums, a 401k plan with company contributions, equity options, a wellness stipend program, and a learning and development reimbursement program. We recognize the importance of work-life balance, offering a flexible PTO policy for exempt employees and a generous PTO accrual policy for non-exempt employees, along with 14 company-paid holidays and 2 floating holidays. We prioritize the well-being of our team members and create employee-centric programs that reflect this commitment.

At TrueCar, we value diversity as a means to enhance our understanding of consumers and partners, driving innovation in our offerings. We welcome a workforce that mirrors the diversity of car-buying consumers and encourage all interested individuals to consider joining our mission. We do not discriminate based on race, gender, religion, sexual orientation, age, or any other protected characteristic. We will consider qualified applicants with arrest and conviction records in accordance with applicable law. TrueCar is committed to providing reasonable accommodations for qualified individuals with disabilities.

TrueCar does not accept unsolicited agency submissions.

#LI-Remote

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