Administrative Manager

6 days ago


Springfield, Massachusetts, United States Center for Human Development Full time
Job Summary

Center for Human Development (CHD) is seeking an experienced Operations Manager to oversee the administrative functions of our Pine St. Clinic Outpatient Team in Springfield, MA.

Key Responsibilities
  • Administrative Oversight: Supervise administrative staff and ensure the smooth functioning of the front office.
  • Claims Management: Review and correct Southern Region Unbilled and Held Claims to ensure accurate reimbursement.
  • Authorization Review: Verify the accuracy of authorizations for all service lines and collaborate with Southern Region supervisors to resolve any issues.
  • Benefits Management: Ensure accurate benefits assignments in the electronic health record (EHR) and resolve any missing information.
  • Reporting and Analytics: Run and analyze reports to complete weekly and monthly reporting to the state.
  • Referral Management: Monitor internal and external referrals for accuracy.
  • Workflow Management: Oversee the management of workflows to ensure efficient operations.
  • Payment Management: Oversee payment for services rendered, including co-pays, self-pay, and batching.
  • Productivity Reporting: Review and report productivity data to leadership.
  • Training and Development: Work with leadership to identify, develop, and execute corrective trainings.
  • Data Tracking: Maintain in-depth data tracking to support improvements across programs.
Requirements
  • Education: Bachelor's Degree, Business school graduate preferred.
  • Experience: Prior experience in billing and working with medical records.
  • Skills: Strong organizational skills, attention to detail, and excellent verbal and written communication skills.
  • Confidentiality: Ability to understand and follow confidentiality protocols.
  • Knowledge: Knowledge of services provided and additional resources.
Success Factors
  • Personal Qualities: Display personal reliability, flexibility, critical thinking, creative problem-solving, teamwork, and thoughtful decision-making.
  • Attention to Detail: Have attention to time and detail.
  • Leadership: Be a highly organized, self-motivated, and independent leader.
  • Communication: Pleasant and welcoming phone manner.
  • Confidentiality: Maintain confidentiality protocols.
  • Professional Relationships: Maintain professional relationships with co-workers, clients, client families, outside agencies, and insurance carriers.
  • Technical Skills: Proficiency in Microsoft Office programs.


  • Springfield, Massachusetts, United States American Pest Solutions Full time

    About the RoleWe are seeking an experienced Administrative Manager to lead our administrative team and drive our continued growth across Western Massachusetts and Connecticut.Key Responsibilities:Supervise and manage the administrative and customer service team.Oversee service orders and contracts.Manage vendor invoices and vendor files.Review customer...


  • Springfield, Massachusetts, United States American Pest Solutions Full time

    About the RoleWe are seeking an experienced and skilled Administrative Manager to lead our administrative team and drive our continued growth across Western Massachusetts and Connecticut.Key ResponsibilitiesSupervise and manage the administrative and customer service team.Oversee service orders and contracts.Review customer payments and invoicing.Prepare...


  • Springfield, Massachusetts, United States VIABILITY, INC Full time

    Senior Administrative ManagerJoin our dedicated team at VIABILITY, INC. We are seeking a Senior Administrative Manager who is committed to enhancing the lives of individuals with disabilities.Position Overview:Assist the leadership team with various administrative responsibilitiesOversee contract management and appointment schedulingManage multiple...


  • Springfield, Massachusetts, United States American Cybersystems Full time

    Job SummaryWe are seeking a highly skilled and experienced Administrative Assistant to join our team at American Cybersystems. As a key member of our support staff, you will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesProvide excellent customer service to clients via phone, email,...


  • Springfield, Massachusetts, United States Aramark Full time

    Job OverviewThe Office Administration Specialist plays a crucial role in supporting management with various administrative duties. This includes tasks such as procurement, data management, documentation, and more. The individual in this position is expected to interact professionally and positively with clients, visitors, and team members.Key...


  • Springfield, Massachusetts, United States Innova Solutions Full time

    About the Role:Innova Solutions is seeking a highly skilled and experienced Administrative Assistant to join our team. As a key member of our administrative staff, you will be responsible for providing exceptional support to our clients and internal teams.Key Responsibilities:Provide administrative support to our clients and internal teams, including...


  • Springfield, Massachusetts, United States City of Springfield, Massachusetts Full time

    Position OverviewThe City of Springfield, Massachusetts is seeking a dedicated individual for the role of Administrative Analyst within the Fire Department. This position is essential for the effective planning, organization, and execution of various programs and functions.Key ResponsibilitiesProvide comprehensive administrative support to the Fire...


  • Springfield, Massachusetts, United States VIABILITY, INC Full time

    Job OverviewPosition: Lead Administrative CoordinatorLocation: Springfield, MACompensation: $25.00-$28.00 per hour based on experienceWork Schedule: 40 hours per week; Monday to Friday, 8:00 AM - 5:00 PM with flexibility for additional hours as required.Role Summary:The Lead Administrative Coordinator plays a pivotal role in providing comprehensive...


  • Springfield, Massachusetts, United States MV Transportation Full time

    Job SummaryMV Transportation is seeking a highly organized and detail-oriented Administrative Clerk to join our team. As an Administrative Clerk, you will be responsible for providing administrative support to our operations team, ensuring the smooth day-to-day functioning of our office.Key ResponsibilitiesFiling and Record-Keeping: Accurately file and...


  • Springfield, Massachusetts, United States VIABILITY, INC Full time

    Position OverviewWelcome to an opportunity to contribute to a meaningful mission. Our organization is dedicated to enhancing the lives of individuals with disabilities across various states.Position: Lead Administrative CoordinatorLocation: Springfield, MACompensation: $25.00-$28.00 per hour, commensurate with experienceWork Schedule: Full-time, 40 hours per...


  • Springfield, Massachusetts, United States VIABILITY, INC Full time

    Job OverviewPosition: Lead Administrative CoordinatorLocation: Springfield, MACompensation: $25.00-$28.00 per hour based on experienceWork Schedule: 40 hours per week; Monday to Friday, 8:00 AM - 5:00 PM with flexibility for additional hours as required.Role Summary:The Lead Administrative Coordinator is responsible for delivering comprehensive...


  • Springfield, Massachusetts, United States Aramark Full time

    Job OverviewThe Office Administrative Specialist plays a crucial role in supporting management with various clerical tasks, which may include ordering supplies, data entry, and maintaining organized filing systems. This position requires a professional demeanor while interacting with customers, visitors, and team members.Key ResponsibilitiesPerform...


  • Springfield, Massachusetts, United States Aramark Full time

    Job OverviewThe Office Administrative Assistant plays a crucial role in supporting management with various clerical duties, which may include ordering supplies, data entry, and maintaining organized filing systems. This position requires a professional demeanor when interacting with customers, visitors, and colleagues.Key ResponsibilitiesPerform...


  • Springfield, Massachusetts, United States Springfield Public Schools - MA Full time

    Job Title: Administrative AssistantWe are seeking a highly organized and detail-oriented Administrative Assistant to provide essential support to the Principal, Assistant Principal, and other main office staff at Springfield Public Schools - MA.Key Responsibilities:Maintain Accurate Records: Ensure the accuracy and completeness of daily teacher attendance...


  • Springfield, Massachusetts, United States MASHPOINT LLC Full time

    Job OverviewMASHPOINT LLC is seeking a highly skilled and detail-oriented Administrative Support Specialist to join our team. As an Office Operations Assistant, you will play a critical role in maintaining the smooth operation of our office.Key ResponsibilitiesDocument Management: Accurately scan and process large volumes of sensitive documents, ensuring...


  • Springfield, Massachusetts, United States Gandara Mental Health Center Full time

    **Job Summary:**The Administrative Assistant - Corporate Office will perform multiple duties, including scheduling appointments, handling administrative requests, preparing reports, and maintaining appropriate filing systems. In addition, the successful candidate will maintain office efficiency by planning and implementing systems and deploying, coordinating...


  • Springfield, Massachusetts, United States Center for Human Development, Inc. Full time

    Position Overview: We are in search of a dedicated and community-focused leader to oversee a newly established clinic that caters to the distinct requirements of youth and their families. Role Responsibilities: This position requires an independently licensed clinician who will engage with both the community and clinic operations. The Administrator will...

  • Clinical Nurse Leader

    2 weeks ago


    Springfield, Massachusetts, United States Trinity Health Full time

    Job Title:Clinical Nurse Leader - Administrative SupervisorCompany:Trinity HealthAbout the Company:Trinity Health is a prominent healthcare organization dedicated to delivering high-quality services across various communities. We prioritize diversity and inclusivity, ensuring that our patients receive equitable and accessible care.Employment Type:Full...


  • Springfield, Massachusetts, United States Springfield Public Schools Full time

    Job Overview:The Springfield Public Schools is seeking a dedicated individual for the position of Principal Clerk. This role is essential in ensuring the smooth operation of the school’s administrative functions.Key Responsibilities:Maintain an accurate Daily Teacher Attendance Log and manage records related to staff time and substitute teachers.Ensure...

  • Operations Manager

    1 day ago


    Springfield, Massachusetts, United States Center for Human Development Full time

    **Job Summary**Center for Human Development (CHD) is seeking an experienced Operations Manager to oversee the administrative functions of our Pine St. Clinic Outpatient Team in Springfield, MA.**About Us**At Center for Human Development (CHD), we are dedicated to providing high-quality, community-oriented human services that promote, enhance, and protect the...