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Administrative Manager

2 months ago

Springfield, Massachusetts, United States American Pest Solutions Full time
About the Role

We are seeking an experienced and skilled Administrative Manager to lead our administrative team and drive our continued growth across Western Massachusetts and Connecticut.

Key Responsibilities
  • Supervise and manage the administrative and customer service team.
  • Oversee service orders and contracts.
  • Review customer payments and invoicing.
  • Prepare commission reports.
  • Follow up with customers to ensure satisfaction.
  • Manage office time cards and PTO requests.
  • Assist with inventory management.
Requirements
  • Bachelor's Degree with a business concentration.
  • Previous accounting experience is advantageous.
  • Proficiency in MS Office applications with strong ability in Excel.
  • Tech-savvy with smartphones, apps, and general technology skills.
  • Strong written and oral communication abilities.
  • Excellent organization, time management, and problem-solving skills.
  • Multi-tasking proficiency.
  • Dedication to providing superior customer service.
About Us

American Pest Solutions is a well-established, family-owned pest control company in Agawam. We offer a secure career path, a reputable company with a longstanding presence in the region, and opportunities for growth and development.

We offer a competitive salary, health insurance, paid holidays, paid time off, sick days, and a retirement savings plan with company match. We also offer a year-end performance bonus as an additional reward.