Client Success and Sales Support Specialist

7 days ago


Miami Beach, Florida, United States Globe Life-AIL Division: Serur-Hall Organization Full time
Job Overview

Globe Life-AIL Division: Serur-Hall Organization is seeking a highly skilled Customer Service and Sales Support Representative to join our team. This role is ideal for individuals who are passionate about delivering exceptional customer experiences and driving sales growth.

About the Role

  • Manage customer interactions, providing timely and effective solutions to their inquiries and concerns.
  • Consult with customers to understand their unique needs and provide tailored solutions to meet their business objectives.
  • Maintain in-depth product knowledge to ensure accurate and up-to-date information is provided to customers.
  • Utilize our CRM system to track customer interactions and relationships.

Requirements

  • Bachelor's degree or equivalent in a related field.
  • 1-2 years of experience in a sales or customer-facing role.
  • Excellent written and verbal communication skills.
  • Ability to address complaints and issues with effective solutions and a positive attitude.
  • Passion for delivering exceptional customer service and driving sales growth.
  • Excellent time-management and prioritization skills.
  • Familiarity with CRM systems.

What We Offer

  • A dynamic and supportive work environment.
  • Opportunities for career growth and professional development.
  • A competitive compensation package.


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