Client Support Specialist
2 weeks ago
We are seeking a dynamic and forward-thinking individual to join our Form-on team as a Client Support Specialist. Form-on is an innovative and rapidly expanding organization specializing in the trade of concrete forms, both new and used. For more details, please visit our website.
Key ResponsibilitiesCustomer Focus:
Our customers are our priority. We tailor our services to meet their specific needs, ensuring a process that is straightforward, swift, and transparent.
Team Environment:
We take pride in our work, maintaining a positive attitude and fostering a fun atmosphere.
You will be an excellent fit if you:
- Are enthusiastic about engaging with customers and serving as their knowledgeable point of contact.
- Are committed to overseeing the entire order process, from initiation to product delivery.
- Are excited about contributing to the growth of our customer and dealer network.
- Value independence in your work.
- Desire to be part of a motivated and dedicated team.
Problem Solving:
This role necessitates the ability to assist management both in the office and occasionally in customer settings.
Communication:
Engage in extensive daily interactions with customers, colleagues, and management.
Organizational Skills:
The position requires the ability to maintain organization in a fast-paced environment while managing time effectively to meet deadlines.
Working Conditions:
Work environments may vary from a typical office setting to outdoor job sites, which may involve high noise levels and extreme temperatures.
- High school diploma or equivalent.
- A keen interest in Sales.
- Aptitude for emerging technologies.
- Proficient in MS Office applications (Word and Excel).
- Fluent in English.
- Self-motivated with strong organizational abilities.
- Skilled in networking.
- Willingness to travel for customer visits.
Form-on provides:
- Excellent career advancement opportunities.
- Training and development programs.
- Competitive salary and benefits package, including medical, dental, and vision coverage.
- Company-paid life insurance and short-term disability.
- Generous paid time off, including sick leave, vacation, and holidays.
All information will be handled confidentially in accordance with EEO guidelines.
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