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Client Sales Support Specialist

2 months ago

West Palm Beach, Florida, United States ARC Group Full time
Job Overview

Position: Sales Support Representative
Location: West Palm Beach, FL

ARC Group is seeking a dedicated Sales Support Representative to join our client's Sales Operations Team in West Palm Beach, FL. In this pivotal role, you will assist in the early phases of the sales process, ensuring a smooth transition for prospective accounts to the sales team. You will report directly to the Director of Sales Operations, contributing significantly to the overall sales and marketing initiatives.

Key Responsibilities
  • Gather initial customer information and facilitate the transition to the Account Manager.
  • Ensure comprehensive and precise data collection and registration.
  • Utilize Salesforce for effective management of customer interactions and information.
  • Engage with customers to comprehend their needs and expectations.
  • Differentiate between potential high-volume clients and one-time purchasers.
Required Qualifications
  • Preferred: Associate or bachelor's degree in business, marketing, or a related discipline.
  • Experience in customer relations and management.
  • Familiarity with the vitamin/pharmaceutical sector or experience working with healthcare professionals.
  • Detail-oriented with exceptional organizational capabilities.
  • Able to work independently as well as collaboratively within a team environment.
  • Strong analytical skills and attention to detail.
  • Positive mindset with a commitment to achieving results.
  • Prior experience with Salesforce or similar CRM platforms.
  • Willingness to learn, possibly with a background in marketing coordination.
  • Demonstrated stability in previous employment, ideally with a minimum of two years in the last role.
About ARC Group

ARC Group is recognized as a top-tier recruiting and executive search firm, dedicated to connecting clients nationwide with exceptional technical talent. Our success stems from our commitment to understanding the needs and aspirations of both candidates and clients, fostering a collaborative environment built on integrity and shared success.

ARC Group is an equal opportunity employer, committed to building a diverse workforce.

We do not charge fees to candidates.