Security Operations Manager
5 days ago
Overview
Allied Universal, a leading security and facility services company, offers rewarding careers that provide a sense of purpose. As a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that reflects in our communities and customers we serve.
Responsibilities
- Supervise the day-to-day security operations of an assigned client site, ensuring high-quality security services to protect people and property.
- Manage a team of security officers, site and/or shift supervisors, including hiring, scheduling, payroll, training, coaching, development, and support.
- Build, improve, and maintain effective relationships with clients and employees, coordinating necessary support services to effectively manage client sites.
- Meet or exceed financial and operational goals, providing quality customer service and ensuring all required reporting and contract compliance requirements are met.
- Assure regular communication of issues or programs with clients and handle any escalated security issues or emergency situations appropriately.
- Other management responsibilities as determined by leadership.
Requirements
- Four-year degree in Criminal Justice, Business Administration, or a related field.
- Previous contract security, facilities management, military, or law enforcement experience.
- At least two years of business management/operations/supervisory experience, depending on the size/scope of the client.
- Ability to develop and grow customer relationships, experience in hiring, developing, motivating, and retaining quality staff.
- Outstanding interpersonal and communications skills, ability to work in a team-oriented management environment with the ability to work independently.
- Ability to manage multiple priorities, complex situations, a diverse team of employees, and client requirements on an ongoing basis.
Benefits
- Medical, dental, vision, basic life, AD&D, and disability insurance.
- Enrollment in our company's 401(k) or Supplemental Income Plan, subject to eligibility requirements.
- Eight paid holidays annually, five sick days, and four personal days.
- Vacation time offered at an accrual rate of 3.08 hours biweekly.
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