Casual Safety and Security Specialist
2 weeks ago
Join Our Team as a Casual Safety and Security Specialist
At Courtyard Marriott King Kamehameha's Kona Beach Hotel, we are seeking a dedicated individual to enhance our safety and security team.
Position Overview:
As a Casual Safety and Security Specialist, you will play a vital role in ensuring the protection of our hotel’s assets, guests, and staff while embodying the spirit of aloha.
Key Responsibilities:
- Maintain a warm and welcoming demeanor while delivering personalized service to our guests.
- Effectively communicate with guests and team members to foster a collaborative environment.
- Conduct regular patrols of the hotel premises to safeguard guests and employees, as well as to protect hotel property.
- Respond to inquiries and assist guests and staff regarding safety and security matters.
- Initiate and document investigations related to incidents involving property and individuals, ensuring thorough follow-up.
- Manage emergency situations, providing assistance to guests and staff as needed.
- Uphold confidentiality regarding all guest and employee incidents.
- Oversee access control and key management processes, ensuring compliance with hotel policies.
- Maintain accurate records and perform basic administrative tasks, including monitoring security cameras and maintaining activity logs.
- Collaborate with other departments to support the overall success of the hotel.
- Perform additional duties as assigned by management.
Qualifications:
- High school diploma or equivalent preferred.
- Previous experience in security or hospitality is advantageous.
- Current CPR/AED and First Aid certification required.
- Guard License is necessary.
Skills and Abilities:
- Proficient in English communication with guests and team members.
- Capable of producing clear written documentation.
- Strong organizational skills with the ability to prioritize tasks effectively.
- Dependable and trustworthy.
We value our employees and offer a comprehensive benefits package, which may include competitive pay, travel discounts, and wellness programs. Thank you for considering a career with us at Courtyard Marriott King Kamehameha's Kona Beach Hotel.
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