Commercial Package Underwriting Manager

2 weeks ago

San Diego, California, United States ICW Group Full time

Are you seeking a fulfilling career where your contributions are valued? At ICW Group, we prioritize innovative individuals who adapt, grow, and deliver exceptional results. We foster a dynamic work environment that encourages creativity and collaboration, all aimed at enhancing the insurance experience for our clients.

Located in San Diego with regional offices across the United States, ICW Group has consistently been recognized as a Top 50 performing Property & Casualty company for seven consecutive years. We combine the stability of a large, profitable organization with the entrepreneurial spirit of a smaller company, providing our team members with opportunities to thrive and belong.

The Commercial Package Underwriting Manager plays a crucial role in offering technical expertise and program management to drive initiatives that enhance efficiency, boost production, and ensure adherence to operational policies within the Commercial Package Line of Business, which encompasses property, general liability, inland marine, auto, and umbrella/excess coverage. This position is essential in ensuring that the technology and systems supporting underwriting activities contribute to the growth of the line of business.

KEY RESPONSIBILITIES

Advances the strategy and expansion of the Commercial Package Underwriting Line of Business by providing insights and support to leadership.

  • Assists in the formulation and adjustment of departmental goals, plans, procedures, and guidelines.
  • Maintains a sales-oriented culture that consistently delivers on brand and product value by generating reports, offering training, and monitoring production.
  • Collaborates with Branch Managers to train and develop Branch Team Members.
  • Acts as a Subject Matter Expert (SME) and partners with technology teams on system developments, including underwriting management and policy administration systems.
  • Identifies, monitors, and reports critical system issues.

Serves as a Subject Matter Expert (SME) in underwriting for internal stakeholders, insureds, agents, and customers.

  • Conducts Branch underwriting audits to assess the quality of the business portfolio.
  • Communicates timely updates to relevant department partners regarding industry, legal, and financial changes, including ISO/DOI rulings, forms, coverage changes, competition, policy issuance, and state filings.
  • Provides expertise in workflow for applications and automation.

Oversees programs that drive profitability and initiatives within the line of business.

  • Develops and/or facilitates new products, programs, or offerings.
  • Establishes key performance indicators for new markets and/or enhances sales.
  • Reviews and evaluates the underwriting portfolio to track progress toward business objectives.
SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities but may mentor and/or train junior team members.

QUALIFICATIONS
  • Minimum of 3 - 5 years of relevant experience in commercial property, general liability, inland marine, auto, and umbrella/excess underwriting, with a preference for 5 years.
  • Bachelor's degree in Business, Accounting, Statistics, or a related field is required. Additional experience may be considered in lieu of a degree.
KNOWLEDGE AND SKILLS
  • Familiarity with commercial property, general liability, inland marine, auto, and umbrella/excess coverage.
  • Understanding of automated workflows.
  • Strong grasp of insurance underwriting concepts and principles.
  • Ability to cultivate strong business relationships with internal and external stakeholders.
  • Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
  • Critical thinking abilities, attention to detail, and problem-solving skills.
  • Excellent written and verbal communication skills; experience working with cross-functional teams.
  • Proficient in insurance systems and customer relationship management systems.
COMPENSATION

The current salary range for this position is competitive and will be determined based on individual factors such as experience, education, and role location.

WHY ICW GROUP?
  • Engaging work that allows you to make a meaningful impact.
  • A culture that values your voice and fosters a sense of belonging.
  • Comprehensive benefits package, including medical, dental, and vision plans, along with 401K retirement plans and company matching.
  • Bonus potential for all positions.
  • Generous Paid Time Off policy.
  • Support for continuous learning and professional development.
ICW Group is dedicated to fostering a diverse environment and is proud to be an Equal Opportunity Employer. We do not discriminate against applicants or employees based on any characteristic protected by applicable federal, state, or local law.

#LI-KK1 #LI-HYBRID

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