Collision Service Representative

2 days ago


Ridgefield, Connecticut, United States Keeler Motor Car Company Full time
Customer Service Representative

Keeler Collision of Ridgefield is seeking a skilled Customer Service Representative to join our team

Work Schedule:

  • Monday - Friday 7:30am to 5pm
  • Hourly Range: $20 per hour, based on experience

As a Customer Service Representative, you will be responsible for providing quality service to drivers involved in an accident or incident. Your duties will include:

Key Responsibilities:
  • Greet and assist customers both in-person and over the phone, addressing their inquiries and concerns promptly and professionally
  • Follow up on insurance claims, and facilitate communication between customers and repair technicians
  • Maintain and organize files, records, and documentation related to repairs, inventory, and customer interactions
  • Organize and schedule consultations and appointments, ensuring efficient workflow and timely service
  • Oversee daily office operations and ensure smooth functioning of the administrative processes
  • Process invoices, payments, and billing, and manage accounts receivable/payable

Requirements:

  • Valid driver's license
  • Reliable transportation to and from work

Benefits:

  • Medical/Dental/Vision Coverage
  • Paid Vacation/Sick/Personal Time
  • 401K Plan with Employer Contribution

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today



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