Collision Service Representative
2 days ago
Keeler Collision of Ridgefield is seeking a skilled Customer Service Representative to join our team
Work Schedule:
- Monday - Friday 7:30am to 5pm
- Hourly Range: $20 per hour, based on experience
As a Customer Service Representative, you will be responsible for providing quality service to drivers involved in an accident or incident. Your duties will include:
Key Responsibilities:- Greet and assist customers both in-person and over the phone, addressing their inquiries and concerns promptly and professionally
- Follow up on insurance claims, and facilitate communication between customers and repair technicians
- Maintain and organize files, records, and documentation related to repairs, inventory, and customer interactions
- Organize and schedule consultations and appointments, ensuring efficient workflow and timely service
- Oversee daily office operations and ensure smooth functioning of the administrative processes
- Process invoices, payments, and billing, and manage accounts receivable/payable
Requirements:
- Valid driver's license
- Reliable transportation to and from work
Benefits:
- Medical/Dental/Vision Coverage
- Paid Vacation/Sick/Personal Time
- 401K Plan with Employer Contribution
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today
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