Customer Service Ambassador
4 days ago
We are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Topaz HR Advisory. As a key member of our expanding team, you will be responsible for providing exceptional customer service, handling inquiries efficiently, and ensuring seamless coordination between sales, production, and shipping.
Key Responsibilities:- Serve as the primary point of contact for customers, addressing inquiries, processing orders, and resolving issues in a timely and professional manner.
- Provide accurate information regarding our cabinetry products, services, and availability.
- Collaborate with the sales team, production, and shipping to ensure customer needs are met from start to finish.
- Handle customer complaints or concerns, offering effective solutions while maintaining a friendly, professional demeanor.
- Ensure all data entry and documentation are handled with precision and attention to detail.
- Contribute to a positive team environment by collaborating with colleagues and sharing insights to improve processes.
- Manage and maintain customer accounts, ensuring accurate documentation and follow-up.
- Experience or knowledge in cabinetry or related industries is preferred.
- Minimum 2-3 years of experience in customer service or related fields.
- Strong attention to detail and ability to manage multiple tasks effectively.
- Excellent communication skills, both verbal and written.
- Reliable and punctual with a strong work ethic.
- Friendly demeanor with a customer-focused approach.
- Ability to work well in a team setting and contribute to team success.
- Problem-solving skills and the ability to remain calm under pressure.
We value our employees and strive to create an inclusive and supportive workplace. If you're passionate about fostering strong relationships and making a positive impact, we encourage you to apply.
Please submit your resume and a cover letter detailing your relevant experience. We look forward to hearing from you.
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Ridgefield, Connecticut, United States BMW of Ridgefield Full time{"title": "Service Receptionist", "description": "Join Our Team at BMW of RidgefieldWe are seeking a highly skilled and customer-focused Service Receptionist to join our team at BMW of Ridgefield. As a Service Receptionist, you will be the first point of contact for our clients, providing exceptional service and ensuring a seamless experience.Our...
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Service Coordinator
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Service Coordinator
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