Hotel Front Desk Representative
2 months ago
About the Job:
The Element Overland Park Hotel is seeking a dedicated and customer-focused individual to join our team as a Front Desk Agent. As a key member of our front office team, you will be responsible for ensuring that our guests have an exceptional stay experience.
Key Responsibilities:
- Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
- Process guest arrivals and departures, including check-in, check-out, and room assignments.
- Manage guest requests and complaints, escalating issues to management as needed.
- Maintain accurate and up-to-date records of guest interactions and transactions.
- Collaborate with other hotel departments to ensure seamless guest experiences.
About KMG Hotels:
KMG Hotels is a leading hospitality company that owns and operates a portfolio of hotels across the country. With a commitment to excellence and a passion for delivering exceptional guest experiences, we are dedicated to building a team of talented and motivated individuals who share our vision.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- The chance to work with a talented and dedicated team.
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